Training

Industry training workshops hosted by ISSA, the worldwide cleaning industry association, help cleaning organizations and professionals create and set standards for effective management, quality systems, and service delivery.

Pest issues can come into play from a variety of sources, from incoming shipments and poor sanitation to improper landscaping, so it’s crucial to use a comprehensive approach that involves your entire staff.

The proper selection, storage, and placement of tools and materials are often overlooked or taken for granted. By standardizing process and making the selection, storage, and placement of supplies a fundamental part of the service delivery system, increased efficiencies can be realized.

Two of the more difficult positions to fill and conduct training for in a cleaning business or any type of service operation are the salesperson and estimator.

No matter the job, training is always a part of acclimating to a new place of employment. Without it, learning the responsibilities of a new position can feel stressful and muddled, and sometimes, a lack of training can even drive employees to the door.

For training to be effective on a long-term basis, it must be ongoing and reinforced with follow-up refresher exercises that keep the information easily accessible in the mind of the learner.

With new federal rules requiring employers to report serious work-related accidents faster as well as keep new injury and illness logs, building service contractors and facilities managers need to have policies and training in place to meet the new requirements.

The British Institute of Cleaning Science (BICSc) will administer and expand the CIMS program in the UK.