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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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Elderly residents in an assisted living facility
May 18, 2018 Mike Nelson

Maintaining Nursing Homes

Learn how to develop a plan to maintain a long-term care facility

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business person balancing budget
May 10, 2018 Ron Segura

Pricing Bids for the Win

Cleaning contractors often believe that customers select janitorial services based on which contractor has the lowest bid. They are both right and wrong.

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boxes made of recycled cardboard
May 8, 2018 Stephen Ashkin

Choose a Distributor That Values Sustainability

Asking your distributors leading questions about their environmental practices will give you a clue as to their sustainability policies.

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Group of employees gathered together for training
May 7, 2018 Kevin Keeler

Show Some Respect in BSC/In-House Relationships

If your BSCs and in-house staff are working against each other, follow these three tips to help them gain mutual respect.

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Image of pie chart showing training time breakdowns
April 27, 2018 Richard Bodo

Setting Training Times

When creating an adult learning course using ROPES, determine how much of your training time should be invested in each of the five steps: relate, overview, presentation, exercise, and summarize.

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A circle of arms intertwined
April 13, 2018 Rick Parker

Reflections from an IEHA-Certified Family

Learn how training has helped serve one family organization in passing knowledge and quality assurance from one generation to the next

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Tattoo of I love my company
April 11, 2018 Ron Segura

Triumph With a Solid Company Culture

A solid company culture enables people inside and out of the company to know the company’s philosophy and values, even if business strategies change.

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wind farm solar panels hydro plant green energy
April 10, 2018 Stephen Ashkin

Full Speed Ahead for the Sustainability Movement

Even though the federal government has taken environmental and sustainability issues off its priority list, the movement is still going strong.

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drawing of handshake win win
April 10, 2018 Lance Witschen

Make a Positive Impact

Read about how one nonprofit is leveraging certification to bolster its client and employee relationships.

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janitor raising arm in victory
April 9, 2018 Tim Conn

Retain Top Talent in a Competitive Market

How can you retain employees to ensure the highest levels of service? Sometimes, it does come down to salary and employee benefits.

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Arrows hitting a bull's eye on a target
April 5, 2018 Richard Bodo

Did Your Training Program Hit the Mark?

There are four evaluation levels you can use to determine whether your training was a success with adult learners.

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Person writing a weekly LinkedIn post on a laptop
March 28, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 3

Writing regular posts, sending congratulatory messages to your contacts,and making/soliciting recommendations are effective ways to use LinkedIn for long-term marketing of your business.

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