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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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wind farm solar panels hydro plant green energy
April 10, 2018 Stephen Ashkin

Full Speed Ahead for the Sustainability Movement

Even though the federal government has taken environmental and sustainability issues off its priority list, the movement is still going strong.

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drawing of handshake win win
April 10, 2018 Lance Witschen

Make a Positive Impact

Read about how one nonprofit is leveraging certification to bolster its client and employee relationships.

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janitor raising arm in victory
April 9, 2018 Tim Conn

Retain Top Talent in a Competitive Market

How can you retain employees to ensure the highest levels of service? Sometimes, it does come down to salary and employee benefits.

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Arrows hitting a bull's eye on a target
April 5, 2018 Richard Bodo

Did Your Training Program Hit the Mark?

There are four evaluation levels you can use to determine whether your training was a success with adult learners.

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Person writing a weekly LinkedIn post on a laptop
March 28, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 3

Writing regular posts, sending congratulatory messages to your contacts,and making/soliciting recommendations are effective ways to use LinkedIn for long-term marketing of your business.

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Person sending emails with a laptop and mobile phone
March 21, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 2

After you find potential clients though LinkedIn, you need to reach out to them. A subtle approach in which you suggest a brief phone consultation works best.

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heart and money on scale
March 14, 2018 Stephen Ashkin

Sustainability’s Social Equity Problem

Does your organization consider the well-being of its employees when deciding on wages and benefits?

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Scale weighing return on investment
March 9, 2018 Kelly Zimmerman

Prove Your Return on Investment

If you ask ISSA Executive Director John Barrett about whether it’s worth the investment to certify a cleaning operation, he’ll tell you it’s a no brainer.

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tightrope walker on rope between two rocks
March 9, 2018 Richard Bodo

Learn the ROPES of Creating Compelling Adult Training

Adult learners have unique characteristics you should consider when constructing training courses.

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Two cleaning workers cleaning
March 8, 2018 Isaac Johnson

Selling the Industry

By 2020 millennials are positioned to dominate the U.S. workforce. What is your organization doing to recruit millennial employees to the cleaning industry?

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green check mark for best practices
March 6, 2018 Judy Gillies

Overcoming Cleaning Operation Challenges

Standardize, document, inspect, train, and implement. Follow these five steps to cleaner operations.

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man fishing for dollars
March 1, 2018 Kelly Zimmerman

Certification: What’s the Payoff?

Training and certification is leading one BSC to reduce his insurance premiums by almost 15 percent this year. Can it do the same for you?

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