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Business & Management

Inside of a dialysis center showing treatment stations
August 1, 2019 Tim Conn

Bidding a Medical Facility Part 3: Dialysis Centers

Knowing how to properly handle biohazardous waste is critical for any cleaning service considering making a bid to clean a dialysis center.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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Dictionary definition of legislative
July 23, 2019 Ariel Feldman

Advocating for the Cleaning Industry

ISSA tracks and addresses various legislative issues pertaining to the cleaning and maintenance industry to educate and engage its members, policymakers, and the public at large.

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executive looking out window
July 17, 2019 Bruce DeLoatch

The Science of Leadership

Learn how to developing yourself as an effective leader can be the best way to develop and retain superstar employees.

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Group of employees gathered together for training
May 7, 2018 Kevin Keeler

Show Some Respect in BSC/In-House Relationships

If your BSCs and in-house staff are working against each other, follow these three tips to help them gain mutual respect.

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Image of pie chart showing training time breakdowns
April 27, 2018 Richard Bodo

Setting Training Times

When creating an adult learning course using ROPES, determine how much of your training time should be invested in each of the five steps: relate, overview, presentation, exercise, and summarize.

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A circle of arms intertwined
April 13, 2018 Rick Parker

Reflections from an IEHA-Certified Family

Learn how training has helped serve one family organization in passing knowledge and quality assurance from one generation to the next

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Tattoo of I love my company
April 11, 2018 Ron Segura

Triumph With a Solid Company Culture

A solid company culture enables people inside and out of the company to know the company’s philosophy and values, even if business strategies change.

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wind farm solar panels hydro plant green energy
April 10, 2018 Stephen Ashkin

Full Speed Ahead for the Sustainability Movement

Even though the federal government has taken environmental and sustainability issues off its priority list, the movement is still going strong.

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drawing of handshake win win
April 10, 2018 Lance Witschen

Make a Positive Impact

Read about how one nonprofit is leveraging certification to bolster its client and employee relationships.

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janitor raising arm in victory
April 9, 2018 Tim Conn

Retain Top Talent in a Competitive Market

How can you retain employees to ensure the highest levels of service? Sometimes, it does come down to salary and employee benefits.

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Arrows hitting a bull's eye on a target
April 5, 2018 Richard Bodo

Did Your Training Program Hit the Mark?

There are four evaluation levels you can use to determine whether your training was a success with adult learners.

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Person writing a weekly LinkedIn post on a laptop
March 28, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 3

Writing regular posts, sending congratulatory messages to your contacts,and making/soliciting recommendations are effective ways to use LinkedIn for long-term marketing of your business.

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Person sending emails with a laptop and mobile phone
March 21, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 2

After you find potential clients though LinkedIn, you need to reach out to them. A subtle approach in which you suggest a brief phone consultation works best.

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heart and money on scale
March 14, 2018 Stephen Ashkin

Sustainability’s Social Equity Problem

Does your organization consider the well-being of its employees when deciding on wages and benefits?

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Scale weighing return on investment
March 9, 2018 Kelly Zimmerman

Prove Your Return on Investment

If you ask ISSA Executive Director John Barrett about whether it’s worth the investment to certify a cleaning operation, he’ll tell you it’s a no brainer.

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