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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

Article
A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Person writing a weekly LinkedIn post on a laptop
March 28, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 3

Writing regular posts, sending congratulatory messages to your contacts,and making/soliciting recommendations are effective ways to use LinkedIn for long-term marketing of your business.

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Person sending emails with a laptop and mobile phone
March 21, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 2

After you find potential clients though LinkedIn, you need to reach out to them. A subtle approach in which you suggest a brief phone consultation works best.

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heart and money on scale
March 14, 2018 Stephen Ashkin

Sustainability’s Social Equity Problem

Does your organization consider the well-being of its employees when deciding on wages and benefits?

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Scale weighing return on investment
March 9, 2018 Kelly Zimmerman

Prove Your Return on Investment

If you ask ISSA Executive Director John Barrett about whether it’s worth the investment to certify a cleaning operation, he’ll tell you it’s a no brainer.

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tightrope walker on rope between two rocks
March 9, 2018 Richard Bodo

Learn the ROPES of Creating Compelling Adult Training

Adult learners have unique characteristics you should consider when constructing training courses.

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Two cleaning workers cleaning
March 8, 2018 Isaac Johnson

Selling the Industry

By 2020 millennials are positioned to dominate the U.S. workforce. What is your organization doing to recruit millennial employees to the cleaning industry?

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green check mark for best practices
March 6, 2018 Judy Gillies

Overcoming Cleaning Operation Challenges

Standardize, document, inspect, train, and implement. Follow these five steps to cleaner operations.

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man fishing for dollars
March 1, 2018 Kelly Zimmerman

Certification: What’s the Payoff?

Training and certification is leading one BSC to reduce his insurance premiums by almost 15 percent this year. Can it do the same for you?

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Businessman holding a tablet with the words
February 23, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 1

LinkedIn is an invaluable tool for finding new clients. In the first part of this 3-part series, learn how to set up a LinkedIn account, find connections, and contact with potential customers.

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Worker cleaning graffiti off a blue wall
February 21, 2018 Bryan Christiansen

Do You Need to Outsource Maintenance Operations?

Outsourcing is popular in the maintenance industry, especially in facilities that need specialized expertise or short-term or part-time services, and that are concerned about liability.

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Men in an office during a consulting meeting
February 15, 2018 Michael Wilson

​The 5 Steps in the Consultative Sales Process

Unlike soliciting, consulting implies advising, guiding, suggesting, and recommending strategies that can help a building manager operate a facility more efficiently, cost-effectively, and in a healthier, more sustainable manner.

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Eyeglasses, charts, and a clipboard with the words
February 15, 2018 Stephen Ashkin

Rid Your Company of Risk

The jansan industry will not be immune to the effects of climate change. The only way we can protect our industry is to “de-risk” it.

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