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Business & Management

ICE folder
December 11, 2018 Natalia Gove

Best Practice Tips for I-9 Compliance

To avoid violations in the case of an I-9 audit, establish a proper corporate compliance policy by following these tips.

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UCSC Seeking Custodial Manager
December 12, 2018

UCSC Seeking Custodial Manager

UCSC, which strives to embrace diversity in all its forms, is seeking a custodial manager in its Physical Planning Development & Operations department.

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Back view of a man in handcuffs
December 11, 2018 Natalia Gove

I-9 Compliance

The U.S. Immigration and Customs Enforcement has cracked down on businesses, increasing audits and raids to ensure workforce compliance. Is your company prepared?

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Photo of patients in a health care facility waiting room
November 26, 2018 Tim Conn

Bidding a Medical Facility

Medical facilities vary in their specific needs. Consider training resources, cleaning products, and required equipment when making a bid.

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Jill Frey
July 25, 2018 Kathleen Misovic

Jill Frey: Born to Be an FSP

Although Frey started off in the cleaning industry by working for her family's company, she had to prove her worth to her clients and employees. Here's how she did it.

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Watering a plant representing how nurturing a cleaning industry business creates sustainability and savings
July 20, 2018 Stephen Ashkin

7 Steps to Sustainability and Savings in the Cleaning Industry

Creating a culture of sustainability can be difficult. Here are 7 steps to increasing your cleaning industry business' sustainability and savings.

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Business service contractors at an education event at the ISSA Show
July 18, 2018 Jack Brosnan

Education Package for Business Service Contractors

There are many BSC-targeted sessions available at ISSA Show North America 2018 in Dallas,TX. Learn how ISSA's education offerings can benefit any business.

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In-house service providers at an education event at the ISSA Show
July 18, 2018 Jack Brosnan

Education Packages for In-House Service Providers

Learn about a highlighted group of the numerous ISP-focused training and education opportunities available at ISSA Show North America 2018 in Dallas, TX.

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Female super hero with red cape
July 17, 2018 Kathleen Misovic

5 Fantastic Female Leaders in the Cleaning Industry

Female facility management professionals are breaking down barriers and creating their own paths; here's a snapshot of their secrets to success.

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A person laying on a floor after falling
June 22, 2018 Maureen Brogie

Protect Your Cleaning Business From Messy Liability Claims

Trips and falls are the most common claims made within the cleaning industry. For this reason, it's crucial to have cleaning and janitorial general liability insurance in place to cover any legal fees, as well as the compensation costs.

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couple on date asking questions over a table
May 30, 2018 Michael Wilson

Win New Customers by Asking Questions

Asking questions is a crucial part of consultative selling. Here's how asking the right ones can help you land the contract.

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employee reading handbook
May 29, 2018 Erin Brereton

Employee Handbook 101

An employee handbook can be a valuable asset, providing protection for both employees and their organizations. Here are basic principles and policies you will want to make sure to include.

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chalkboard with arrows
May 29, 2018 Judy Gillies

Change Management Is Key for New Contract Startups

When a building service contractor begins working on a new contract for a facility manager, these key factors will help develop a strong relationship between the two entities.

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Telephone operators at a call center
May 21, 2018 Mark Williamson

Prevent Customer Hang-Ups With Audio Marketing

On-hold marketing—the customized voice and music messages played whenever callers are put on hold or transferred—turns hold time into a valuable window of opportunity for communicating and interacting with customers.

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Elderly residents in an assisted living facility
May 18, 2018 Mike Nelson

Maintaining Nursing Homes

Learn how to develop a plan to maintain a long-term care facility

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business person balancing budget
May 10, 2018 Ron Segura

Pricing Bids for the Win

Cleaning contractors often believe that customers select janitorial services based on which contractor has the lowest bid. They are both right and wrong.

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