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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Colleagues high-fiving
April 1, 2019 Dan Ringo

Tips for FM Firms: Working with Organized Labor

Here are several tips to ensure your operation has the management in place to handle a successful union relationship.

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Colleagues seated around a tablet analyzing data
March 19, 2019 Tim Poskin

Improve the Strength and Stability of Your Operation

If you fail to occasionally pan out to look at the big picture, you will miss opportunities to realize efficiencies and correct productivity drains within your organization.

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Dollar signs across a digital map
March 19, 2019 Erin Brereton

Managing Minimum Wage Increases Across State Lines

New hourly pay requirements across the United States have created daunting scenarios for cleaning providers with operations in more than one area

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person wheeling a suitcase
February 20, 2019 Stephen Ashkin

Attract Millennial Workers...and Keep Them

Promoting your company’s environmental practices is a good way to recruit and keep millennial workers. Here's how you can put your organization's sustainability successes on display.

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A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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ICE folder
December 11, 2018 Natalia Gove

Best Practice Tips for I-9 Compliance

To avoid violations in the case of an I-9 audit, establish a proper corporate compliance policy by following these tips.

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Back view of a man in handcuffs
December 11, 2018 Natalia Gove

I-9 Compliance

The U.S. Immigration and Customs Enforcement has cracked down on businesses, increasing audits and raids to ensure workforce compliance. Is your company prepared?

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Photo of patients in a health care facility waiting room
November 26, 2018 Tim Conn

Bidding a Medical Facility

Medical facilities vary in their specific needs. Consider training resources, cleaning products, and required equipment when making a bid.

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Man and woman in a car with the words
October 19, 2018 Tim Poskin

Are Your Employees on Board With Your Company Mission?

Company missions can help businesses make the right decisions to move toward their goals. They work best when employees are empowered to give feedback and make the mission their own.

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business man overlooking maze
October 16, 2018 Tim Poskin

​Making Tough Leadership Decisions for Your Cleaning Operation

Let’s face it, making tough decisions is what leadership is all about. Here are five ways to help ease the process.

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