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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

Article
A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Increase Sales By Offering Bundled Services
June 13, 2013 Gary Joyner

Increase Sales By Offering Bundled Services

There is a way for you to make your company stand heads above all of the other cleaning companies in your hometown market.

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Hospitals Reap Rewards For Focusing On Quality Cleaning
June 13, 2013 Dave Frank

Hospitals Reap Rewards For Focusing On Quality Cleaning

Healthcare organizations have a new reason to be concerned about how their patients perceive the cleanliness of hospitals and patient rooms.

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Increasing Brand Awareness With In-house Label Printing
May 20, 2013 Peter Chalmers

Increasing Brand Awareness With In-house Label Printing

In an industry in which harsh solvents and other potentially toxic chemicals are commonly used, you can improve the safety of your workers and customers or building occupants by applying accurate labels to bottled products.

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Comparison of Key Industry Performance Metrics
May 15, 2013 Vince Elliot

Comparison of Key Industry Performance Metrics

I had a request from a client to compare his performance to industry key performance metrics under traditional task/frequency and performance-based specification relationships.

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How do you define clean? What is an acceptable quality level?
May 14, 2013 Jim Peduto

How do you define clean? What is an acceptable quality level?

The question our clients ask more frequently than any other question is, “What is the definition of clean?”

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Path To Guest Satisfaction
May 13, 2013 Anthony Melchiorri & Dave Mesko

Path To Guest Satisfaction

To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.

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Optimizing Facility Cleaning Operations to Reduce Labor Costs
May 13, 2013 Neal Duffy

Optimizing Facility Cleaning Operations to Reduce Labor Costs

It’s common industry knowledge that maintenance costs are largely tied to labor.

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Infection Control e-Newsletter: Spring 2013
May 8, 2013

Infection Control e-Newsletter: Spring 2013

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Embracing The Reemergence Of American Industrialization
March 1, 2013

Embracing The Reemergence Of American Industrialization

When it comes to jobs and the U.S. economy, a survey released a few months ago may deserve more attention than it initially received.

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Flawed Assumptions Of Performance Management
January 25, 2013 Pietro Micheli Ph.D.

Flawed Assumptions Of Performance Management

Investments in performance management systems and the measurement of such efforts have been steadily increasing over the past two decades, and there is no sign that this trend will change in the future.

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Around The Internet
December 7, 2012

Around The Internet

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Lessons Learned From Superstorm Sandy
November 20, 2012 Dave Mesko

Lessons Learned From Superstorm Sandy

With storm damage estimates of approximately $60 billion from Superstorm Sandy, those affected by this disaster have a long road ahead as they begin the cleanup process.

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