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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Behind the Scenes with Your Janitorial Proposal
March 31, 2016 Ron Segura

Behind the Scenes with Your Janitorial Proposal

To help your contact—and help you win the contract—you need to know how behind-the-scenes decision-makers are evaluating and what they are looking for in your proposal.

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Stone Sealer and Enhancer
March 30, 2016

Stone Sealer and Enhancer

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Sweep and Dust Sheets
March 30, 2016

Sweep and Dust Sheets

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Disinfecting Tablets
March 30, 2016

Disinfecting Tablets

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When the Client Wants a Miracle
March 30, 2016 Erin Brereton

When the Client Wants a Miracle

Client requests may not line up with reality. However, while you can’t prevent challenging client demands, the way you respond to them can determine the outcome clients expect—and potentially make or break your business relationship.

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Motivating Techniques
March 29, 2016 Kevin Keeler

Motivating Techniques

There are generally two principles that motivate staff performance: fear of losing something or the opportunity of gaining something.

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Contract Clauses
March 28, 2016 William R. Griffin

Contract Clauses

Contract terms, clauses, and specifications are legal documents that bind and outline the terms of agreement and service between a customer and service provider.

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2016 Carpet Care Webcast
March 16, 2016

2016 Carpet Care Webcast

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Dispensers
March 15, 2016

Dispensers

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Infection Prevention in the Modern Office
March 8, 2016 Tobi Colbert

Infection Prevention in the Modern Office

We’ve witnessed a number of changes in how people work; or possibly, we should say in where people work.

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Hiring the Next Generation
March 2, 2016 Erin Brereton

Hiring the Next Generation

To successfully hire millennial employees, commercial cleaning service providers will need to understand what amenities, outreach efforts, and schedules generation members want—and what training and career development they’ll need.

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Carpet Care e-Newsletter
March 1, 2016

Carpet Care e-Newsletter

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