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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Managing Multiple Facilities
March 8, 2017 Tim Conn

Managing Multiple Facilities

Consistency creates a level of trust among custodians, management, and other decision-makers within an organization.

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Planning for Change
March 7, 2017 Stephen Ashkin

Planning for Change

With a new president and administration in the White House, it is hard to predict how the next four years will unfold, particularly for our industry.

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Purchasing Considerations for Decision-Makers
March 7, 2017 Bill McGarvey

Purchasing Considerations for Decision-Makers

Costs associated with employee safety, storage, training, and waste can often negate any potential savings from buying a cheaper product.

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Production Rates and Costs for K–12
March 3, 2017 William R. Griffin

Production Rates and Costs for K–12

As with other types of cleaning, consider your staff, process, equipment, and budget when bidding on a school district.

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Aligning With Your Customer
February 7, 2017 Judy Gillies

Aligning With Your Customer

Today’s facility managers spend more time putting out fires than planning strategies for keeping their facilities clean.

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From Complainer to Flag Waver
January 31, 2017 Ron Segura

From Complainer to Flag Waver

In most cases, even a challenging customer can be turned into a flag waver—someone who really applauds your service—with a little time and care.

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Bidding Stadiums and Sports Venues
January 30, 2017 William R. Griffin

Bidding Stadiums and Sports Venues

Facility sizes and attendance levels will affect the amount of cleaning staff you need.

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Bed Bugs, Rodents & Angry Parents Infest Washington, D.C. School
January 7, 2017 CMM Staff

Bed Bugs, Rodents & Angry Parents Infest Washington, D.C. School

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Looking to the Future; Learning From the Past
January 3, 2017 Kevin Keeler

Looking to the Future; Learning From the Past

Running an effective operation has always come down to the basics: planning, training, and the utilization of the most effective cleaning techniques.

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Want a Guaranteed Profit Increase?
December 30, 2016 Cliff Beiser

Want a Guaranteed Profit Increase?

Wrangle up more money in your budget by properly maintaining a building’s assets. Here's an example of how to do that with carpet.

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The Business Transition
December 27, 2016 Ron Segura

The Business Transition

Most successful and profitable business owners eventually reach the point where they believe it is in their best interest to step down.

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Reducing Costs with Technology
December 26, 2016 William R. Griffin

Reducing Costs with Technology

Before buying a piece of equipment, use in it on site for several weeks to make sure that it will really reduce your costs.

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