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Business & Management

Man and woman in a car with the words
October 19, 2018 Tim Poskin

Are Your Employees on Board With Your Company Mission?

Company missions can help businesses make the right decisions to move toward their goals. They work best when employees are empowered to give feedback and make the mission their own.

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business man overlooking maze
October 16, 2018 Tim Poskin

​Making Tough Leadership Decisions for Your Cleaning Operation

Let’s face it, making tough decisions is what leadership is all about. Here are five ways to help ease the process.

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Adults raising their hands to answer a question in a classroom
October 15, 2018 Joan Weis

Boost Your Bottom Line Through Education

Business owner Robert Williams credits a CMI course for helping him recognize positive traits in potential employees, efficiently train his current staff, and hone his leadership skills.

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Photo of a man wearing a name tag that reads
October 12, 2018 Kevin Keeler

It's Time to Reframe Our Industry

Clients don't always understand the important role professional cleaners play in health. Make sure they understand what you do and the technologies you use so they don't undervalue your work.

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The outside of the Sofidel manufacturing plant
October 4, 2018 Jeff Cross

A Day with Toilet Paper

Read a first-person account of the tour and grand opening of tissue-paper manufacturer Sofidel's new plant in Circleville, OH.

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Man looking at a liability insurance policy on his laptop
October 2, 2018 Jim Loughlin

Choose an Insurance Policy for Your Business

With the right insurance policy in place, business owners can concentrate on their clients and employees without the worry of losing their profits.

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Photo of two people shaking hands and networking
September 28, 2018 Jeff Cross

3 Ways to Sell Cleaning Services

Defining your targets, networking with business owners, and singing the praises of your team are three strategies that will help you sell your cleaning services to new clients.

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Man holding a microphone and presenting at a conference
September 24, 2018 CMM Staff

The Hottest Topics for Facility Service Providers

These can't-miss education sessions will be front and center during ISSA Show North America 2018.

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Gene Woodard, building service director for University of Washington
September 24, 2018 Jack Brosnan

Participatory Ergonomics: A Leadership Style for Improving Employee Performance

Participatory economics is a leadership model that will help your entire organization work smarter, not harder. Gene Woodard addresses this approach to leadership and training.

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A person checking a review on a mobile phone, with rating stars in the background
September 21, 2018 Kathleen Misovic

Don’t Panic Over a Negative Review

Most business owners will receive a negative online review at some point in their career. Learn proactive steps you can take to control customer reviews and your company's reputation.

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Shiny new cars at a dealership
September 13, 2018 Tim Conn

Pricing High-End Retail Facilities: Car Dealerships

​Pricing a contract for a high-end retail facility can be tricky. Don't forget to prioritize these variables for your quote.

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group business people sales pitch
September 11, 2018 Tim Poskin

Pitching Company Policies

How do you empower your cleaning team to carry out company policies? If it’s in the employee handbook, certainly they’ll follow it, right? Well, not necessarily.

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