ISSA’s Cleaning Management Institute (CMI) will hold a two-hour virtual carpet care certification workshop, “Key Elements to Superior Carpet Care Virtual Workshop,” taught by carpet cleaning industry veteran Jeff Cross on Monday, November 9 from 12-2 p.m. ET. This workshop aims to empower facility service providers to train their staff on the ins and outs of professional carpet care, including spotting and stain removal, daily care, interim maintenance techniques, and deep cleaning using extraction. Upon completion of this course, attendees will have the knowledge to sit for CMI Carpet Care Certification, which applies to managers, front-line workers, and supervisors utilizing cleaning techniques to care for carpets in private and public facilities. Supply-chain professionals are also encouraged to participate to benefit their facility service provider customers. Attendees will receive the ISSA Cleaning Management Institute Carpet Care handbook and be able to take the online exam to earn CMI certification. This course is a CMI-verified course compliant with the ISSA Training Standard. The Key Elements to Superior Carpet Care workshop is an extension of the ISSA Show North America 2020 Virtual Experience, which will take place November 16-19, though the workshop incurs an independent registration fee of US$175 for ISSA members and $350 for nonmembers. Register for the carpet care workshop today, then register for an all-access pass to ISSA Show North America Virtual Experience.