Two Ways To Maintain Focus In Training

When conducted improperly, custodial training can be stagnant and boring.

The result is a lack of focus, understanding and learning proper technique after attending custodial training programs.

Allen P. Rathey, president of The Healthy Facilities Institute (HFI), offers the following modern day training tips.

In learning studies evaluated by the Healthy Facilities Institute (HFI), it has been determined that the two top ways people learn are through:

  1. Human interaction and dialog

  2. Hands on.

The other learning styles include: Video, audio, reading, etc.

End-users have several educational resources to select from in the professional cleaning industry.

For example, adds Rathey, IEHA offers robust training as follows:



CMI Training Programs cover the gamut with many experienced presenters having field experience, which is a key factor.

Also, continues Rathey, IICRC ( highlights an abundance of approved schools and training programs.

Additionally, ISSA, The Worldwide Cleaning Industry Association, offers CIMS, Green Cleaning University and other courses.

These are just a few resources available.

The value of elevated education should not be minimized.

Be sure to look for Cleaning & Maintenance Management magazine’s May issue cover story, “Jacks And Jills Of All Trades,” for more information on education and training workers in this industry.

My article briefly looks back at how the evolution and progress of the professional JanSan industry has impacted its cleaning workers.

In the story, I assert, “about the only thing stuck in the past in this industry is how managers and owners pay, recruit and retain quality workers.”

Investing in the right employees is the vital step every cleaning organization needs to make in order to maintain healthy services and create an environment of leadership and ongoing learning.

As the industry’s status continues to elevate and tools become easier to use and more effective, your business or department will be in a good position to attract quality employees.

Are you planning to compensate, train and value those individuals to retain them?

Posted On May 8, 2013

Rich DiPaolo

Editorial Director

Rich DiPaolo is the editorial director of Cleaning & Maintenance Management, Professional Carwashing & Detailing and Water Technology magazines. DiPaolo is active in the commercial cleaning, carwashing and water treatment industries, attending events and meeting with readers to stay abreast to trends. He can be reached at


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