Kevin Keeler

Clients don't always understand the important role professional cleaners play in health. Make sure they understand what you do and the technologies you use so they don't undervalue your work.

If your BSCs and in-house staff are working against each other, follow these three tips to help them gain mutual respect.

The day-to-day grind of running a cleaning business can be overwhelming. Follow these techniques to cope without running yourself into the ground.

Whether you own your own cleaning company or work as a cleaning supervisor, we’ve all felt overwhelmed in our jobs at some point in time.

While many of us in the cleaning and facilities management industries may aspire to be in a supervisory position, once we reach our goal, we may find ourselves pulled in too many directions.

Here are some factors to consider when outlining work assignments.

Running an effective operation has always come down to the basics: planning, training, and the utilization of the most effective cleaning techniques.

Over time, some surfaces become so saturated with soil that no amount of routine cleaning will improve their appearance level.

While it may be convenient to blame our employees for not meeting our cleaning standards, more often than not, it’s due to a lack of proper training.

There are generally two principles that motivate staff performance: fear of losing something or the opportunity of gaining something.

Managing cleaning operations, at its most basic, is providing the most services possible by using the resources that are available.

In early June, my partner and I traveled into the future of the cleaning industry, and what we saw was good—very good.