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Training

Ed Marsh
April 17, 2024 Jeff Cross

Why Sales Teams Must Design a ‘Buyer’s Journey’

In this episode of Straight Talk!, learn from Ed Marsh, Consilium Global Business Advisors founder, as to why designing a buyer's journey is the solution anyone involved in sales can adopt to make buying easier on the customer.

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Rob Fernback
April 16, 2024 Jeff Cross

Ant Invasions and Costly Consequences

In this episode of Straight Talk!, pest control expert Rob Fernback with Complete Pest Solutions shares a typical plan to eradicate ants from a home or an office.

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Building a Happy and Loyal Cleaning Team
April 15, 2024 Alison Wood

Building a Happy and Loyal Cleaning Team

Pay, benefits, and upward mobility within your organization are key to your employee retention strategy. Job candidates also look for positions that offer recognition, flexibility, and meaningful work.

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IICRC Unscripted video
April 9, 2024 Jeff Cross

IICRC Introduces Global Business Insurance Program for Certified Firms

In this episode of Unscripted, Jeff Cross, ISSA Media Director, interviews The Helios Group's Joseph Hoffman and Leon Walker-Metts to showcase the benefits of this program and how easy it is for certified firms to take advantage of it.

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Dean Mercado
March 25, 2024 Jeff Cross

5 Must-Have SOPs for Boosting Your Growth and Success

On this episode of Straight Talk!, Dean Mercado, Online Marketing Muscle CEO, talks about five essential standard operating procedures (SOPs) and how to use them to help your company succeed and grow.

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From Military Discipline to Business Excellence
February 21, 2024 Timothy Johnson

From Military Discipline to Business Excellence

A former U.S. Army member who served in Afghanistan as a military truck driver and vehicle mechanic in 2014, Ian Tenido honed skills and character traits that would prove invaluable in his business endeavors.

Article
The Keys to Unlocking BSC Success: Innovative Business Strategies for Contract Cleaners
December 11, 2023

The Keys to Unlocking BSC Success: Innovative Business Strategies for Contract Cleaners

Gain leadership skills—along with best practices for bidding, estimating, landing contracts, and retaining valuable clients—in this free, one-hour webinar brought to you by Cleaning & Maintenance Management (CMM).

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Q&A on Female Leadership in Facility Management
November 20, 2023 Shanna Graham & Isabel Wormington

Q&A on Female Leadership in Facility Management

Women with a passion for hands-on work who want to make a difference are breaking into facility management and proving themselves invaluable in the historically male-dominated industry.

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Group training
October 26, 2023 Troy Harrison

You’ve ‘Trained’ It. But Have They Learned It?

Training sessions are indeed valuable, as they should equip teams with new skills, knowledge, and strategies. However, training means nothing if the participants fail to remember and put into use what they’ve been taught. Find out how post-training reinforcement can help your employees retain what what they’ve learned.

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Training Puts Housekeepers on the March to Success
September 27, 2023

Training Puts Housekeepers on the March to Success

Over the course of nearly four years, the Martinsburg VA Medical Center went from No. 55 to No. 1 in cleanliness among all VA facilities in its category throughout the nation.

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RETHINK CLEAN at ISSA Show North America 2023
September 22, 2023

RETHINK CLEAN at ISSA Show North America 2023

Join more than 13,000 of your industry peers November 13–16 at a brand-new location: The Mandalay Bay Convention Center in Las Vegas.

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Big Bash logo
August 10, 2023

Don’t Miss The Big Bash + ISSA’s Centennial Celebration!

During ISSA Show North America 2023, you’re invited to join us for the BIG BASH + ISSA’s Centennial Celebration, sponsored by Spartan Chemical Company.

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Custodian Chess Coach Leads Students to Victory
July 24, 2023 Michael W. Michelsen Jr.

Custodian Chess Coach Leads Students to Victory

David Bishop has coached his middle and elementary school chess teams to wins at the national level and instilled in them a love of the game.

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Jim Ryerson
May 12, 2023

How Saying ‘Um’ Derailed a Promising Career

In this episode of Straight Talk!, Jim Ryerson, founder of Sales Octane and well-known public speaker and sales trainer, talks about his own career and how a single negative review of one of his presentations threatened his pursuit of public speaking.

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Earn Your PhD in Pizza Box Recycling
March 30, 2023 Michael Wilson

Earn Your PhD in Pizza Box Recycling

The U.S. pizzeria industry uses approximately 3 billion corrugated pizza boxes each year. Simply tossing those used pizza boxes into trash cans adds to overflowing landfills.

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Social Enterprise Brings Pride to Differently Abled Workers and Their Clients
February 17, 2023 Chris Bunch

Social Enterprise Brings Pride to Differently Abled Workers and Their Clients

PRIDE Industries is a pioneering social enterprise that people with disabilities, veterans, former foster youth, and trafficking victims with companies looking for custodial workers.

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