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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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Person sending emails with a laptop and mobile phone
March 21, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 2

After you find potential clients though LinkedIn, you need to reach out to them. A subtle approach in which you suggest a brief phone consultation works best.

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heart and money on scale
March 14, 2018 Stephen Ashkin

Sustainability’s Social Equity Problem

Does your organization consider the well-being of its employees when deciding on wages and benefits?

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Scale weighing return on investment
March 9, 2018 Kelly Zimmerman

Prove Your Return on Investment

If you ask ISSA Executive Director John Barrett about whether it’s worth the investment to certify a cleaning operation, he’ll tell you it’s a no brainer.

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tightrope walker on rope between two rocks
March 9, 2018 Richard Bodo

Learn the ROPES of Creating Compelling Adult Training

Adult learners have unique characteristics you should consider when constructing training courses.

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Two cleaning workers cleaning
March 8, 2018 Isaac Johnson

Selling the Industry

By 2020 millennials are positioned to dominate the U.S. workforce. What is your organization doing to recruit millennial employees to the cleaning industry?

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green check mark for best practices
March 6, 2018 Judy Gillies

Overcoming Cleaning Operation Challenges

Standardize, document, inspect, train, and implement. Follow these five steps to cleaner operations.

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man fishing for dollars
March 1, 2018 Kelly Zimmerman

Certification: What’s the Payoff?

Training and certification is leading one BSC to reduce his insurance premiums by almost 15 percent this year. Can it do the same for you?

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Businessman holding a tablet with the words
February 23, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 1

LinkedIn is an invaluable tool for finding new clients. In the first part of this 3-part series, learn how to set up a LinkedIn account, find connections, and contact with potential customers.

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Worker cleaning graffiti off a blue wall
February 21, 2018 Bryan Christiansen

Do You Need to Outsource Maintenance Operations?

Outsourcing is popular in the maintenance industry, especially in facilities that need specialized expertise or short-term or part-time services, and that are concerned about liability.

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Men in an office during a consulting meeting
February 15, 2018 Michael Wilson

​The 5 Steps in the Consultative Sales Process

Unlike soliciting, consulting implies advising, guiding, suggesting, and recommending strategies that can help a building manager operate a facility more efficiently, cost-effectively, and in a healthier, more sustainable manner.

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Eyeglasses, charts, and a clipboard with the words
February 15, 2018 Stephen Ashkin

Rid Your Company of Risk

The jansan industry will not be immune to the effects of climate change. The only way we can protect our industry is to “de-risk” it.

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Photo of a female veteran in camouflage in front of an American flag
February 14, 2018 Julie McAdoo

Staffing Up With Service Members

If you can help make a veteran’s transition to civilian life easier by offering meaningful employment, you’ve earned a loyal and hardworking employee. Veterans have outstanding leadership abilities that are helpful as they move up the ladder and into different roles within the organization.

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