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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Businessman holding a tablet with the words
February 23, 2018 Ron Segura

Market Your Cleaning Business With LinkedIn: Part 1

LinkedIn is an invaluable tool for finding new clients. In the first part of this 3-part series, learn how to set up a LinkedIn account, find connections, and contact with potential customers.

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Worker cleaning graffiti off a blue wall
February 21, 2018 Bryan Christiansen

Do You Need to Outsource Maintenance Operations?

Outsourcing is popular in the maintenance industry, especially in facilities that need specialized expertise or short-term or part-time services, and that are concerned about liability.

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Men in an office during a consulting meeting
February 15, 2018 Michael Wilson

​The 5 Steps in the Consultative Sales Process

Unlike soliciting, consulting implies advising, guiding, suggesting, and recommending strategies that can help a building manager operate a facility more efficiently, cost-effectively, and in a healthier, more sustainable manner.

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Eyeglasses, charts, and a clipboard with the words
February 15, 2018 Stephen Ashkin

Rid Your Company of Risk

The jansan industry will not be immune to the effects of climate change. The only way we can protect our industry is to “de-risk” it.

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Photo of a female veteran in camouflage in front of an American flag
February 14, 2018 Julie McAdoo

Staffing Up With Service Members

If you can help make a veteran’s transition to civilian life easier by offering meaningful employment, you’ve earned a loyal and hardworking employee. Veterans have outstanding leadership abilities that are helpful as they move up the ladder and into different roles within the organization.

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person budgeting and using a calculator
February 2, 2018 William R. Griffin

How to Price a Deep-Cleaning Job

A deep-cleaning job can occur on a set schedule or on an as-needed basis. Do your homework regarding staffing and budgeting before you submit a bid.

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coworkers' hands stacked on top of each other to symbolize teamwork
January 29, 2018 Magi Graziano

Seven Steps for Productive Teamwork

Leaders seeking to repair an absence of trust and inspire a high-performance work culture should follow seven steps: identify purpose, select a leader, establish rules, select players, set the level, plan, and check progress.

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confident businesswoman
January 2, 2018 Janice Janssen

Four Tips for Running Your Contract Cleaning Company With Confidence

About 50 percent of small businesses fail in the first four years. For business longevity, follow these four steps.

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Tailored contract
December 13, 2017 Todd Hopkins

Tailor Your Systems to Suit All Account Sizes

Knowing how to communicate value to customers is a quintessential skill that separates your business from the competition.

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Survey cover image
December 12, 2017 Kelly Zimmerman

Seek Power in Numbers

The commercial cleaning industry is full of go-getters, whether they are operating a business that’s part of a franchise or an independently run company. How do they stand out against their competition?

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Man holding umbrella
December 11, 2017 Judy Gillies

Don’t Get Caught in the Cleaning Industry’s Perfect Storm

This perfect storm of trending business decisions can sabotage cleaning operations if facility managers don’t head them off.

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Water meter
December 5, 2017 Klaus Reichardt

Go Beyond Fixing Leaks

Keep water rate increases in check by reducing your facility’s water use in the long term. Here are helpful steps on how to get there.

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