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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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ICE folder
December 11, 2018 Natalia Gove

Best Practice Tips for I-9 Compliance

To avoid violations in the case of an I-9 audit, establish a proper corporate compliance policy by following these tips.

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Back view of a man in handcuffs
December 11, 2018 Natalia Gove

I-9 Compliance

The U.S. Immigration and Customs Enforcement has cracked down on businesses, increasing audits and raids to ensure workforce compliance. Is your company prepared?

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Photo of patients in a health care facility waiting room
November 26, 2018 Tim Conn

Bidding a Medical Facility

Medical facilities vary in their specific needs. Consider training resources, cleaning products, and required equipment when making a bid.

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Man and woman in a car with the words
October 19, 2018 Tim Poskin

Are Your Employees on Board With Your Company Mission?

Company missions can help businesses make the right decisions to move toward their goals. They work best when employees are empowered to give feedback and make the mission their own.

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business man overlooking maze
October 16, 2018 Tim Poskin

​Making Tough Leadership Decisions for Your Cleaning Operation

Let’s face it, making tough decisions is what leadership is all about. Here are five ways to help ease the process.

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Adults raising their hands to answer a question in a classroom
October 15, 2018 Joan Weis

Boost Your Bottom Line Through Education

Business owner Robert Williams credits a CMI course for helping him recognize positive traits in potential employees, efficiently train his current staff, and hone his leadership skills.

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Photo of a man wearing a name tag that reads
October 12, 2018 Kevin Keeler

It's Time to Reframe Our Industry

Clients don't always understand the important role professional cleaners play in health. Make sure they understand what you do and the technologies you use so they don't undervalue your work.

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The outside of the Sofidel manufacturing plant
October 4, 2018 Jeff Cross

A Day with Toilet Paper

Read a first-person account of the tour and grand opening of tissue-paper manufacturer Sofidel's new plant in Circleville, OH.

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Man looking at a liability insurance policy on his laptop
October 2, 2018 Jim Loughlin

Choose an Insurance Policy for Your Business

With the right insurance policy in place, business owners can concentrate on their clients and employees without the worry of losing their profits.

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Photo of two people shaking hands and networking
September 28, 2018 Jeff Cross

3 Ways to Sell Cleaning Services

Defining your targets, networking with business owners, and singing the praises of your team are three strategies that will help you sell your cleaning services to new clients.

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