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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Adults raising their hands to answer a question in a classroom
October 15, 2018 Joan Weis

Boost Your Bottom Line Through Education

Business owner Robert Williams credits a CMI course for helping him recognize positive traits in potential employees, efficiently train his current staff, and hone his leadership skills.

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Photo of a man wearing a name tag that reads
October 12, 2018 Kevin Keeler

It's Time to Reframe Our Industry

Clients don't always understand the important role professional cleaners play in health. Make sure they understand what you do and the technologies you use so they don't undervalue your work.

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The outside of the Sofidel manufacturing plant
October 4, 2018 Jeff Cross

A Day with Toilet Paper

Read a first-person account of the tour and grand opening of tissue-paper manufacturer Sofidel's new plant in Circleville, OH.

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Man looking at a liability insurance policy on his laptop
October 2, 2018 Jim Loughlin

Choose an Insurance Policy for Your Business

With the right insurance policy in place, business owners can concentrate on their clients and employees without the worry of losing their profits.

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Photo of two people shaking hands and networking
September 28, 2018 Jeff Cross

3 Ways to Sell Cleaning Services

Defining your targets, networking with business owners, and singing the praises of your team are three strategies that will help you sell your cleaning services to new clients.

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Man holding a microphone and presenting at a conference
September 24, 2018 CMM Staff

The Hottest Topics for Facility Service Providers

These can't-miss education sessions will be front and center during ISSA Show North America 2018.

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Gene Woodard, building service director for University of Washington
September 24, 2018 Jack Brosnan

Participatory Ergonomics: A Leadership Style for Improving Employee Performance

Participatory economics is a leadership model that will help your entire organization work smarter, not harder. Gene Woodard addresses this approach to leadership and training.

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A person checking a review on a mobile phone, with rating stars in the background
September 21, 2018 Kathleen Misovic

Don’t Panic Over a Negative Review

Most business owners will receive a negative online review at some point in their career. Learn proactive steps you can take to control customer reviews and your company's reputation.

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Shiny new cars at a dealership
September 13, 2018 Tim Conn

Pricing High-End Retail Facilities: Car Dealerships

​Pricing a contract for a high-end retail facility can be tricky. Don't forget to prioritize these variables for your quote.

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group business people sales pitch
September 11, 2018 Tim Poskin

Pitching Company Policies

How do you empower your cleaning team to carry out company policies? If it’s in the employee handbook, certainly they’ll follow it, right? Well, not necessarily.

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buzzwords
September 10, 2018 Lance Witschen

Employee Engagement Involves More Than Buzzwords

Allowing workers to give feedback on job site challenges conveys your organization cares about their health and welfare.

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Jeff Gardner, President of Maximum Performance Group, LLC
August 30, 2018 Kelly Zimmerman

How to Target Your Most Likely Contracts (and Close the Deal)

How much better would your bottom line look if you knew how to put all your eggs in the right baskets? Learn more on how to build your revenue quickly.

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