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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Working Up Window Cleaning Estimates
September 9, 2013 William R. Griffin

Working Up Window Cleaning Estimates

For those venturing into the window-cleaning market segment, below are a few suggestions to create happy customers and proper profits.

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The Costs And Profit Of Sustainable Green Cleaning
August 14, 2013 William R. Griffin

The Costs And Profit Of Sustainable Green Cleaning

Many companies now want to see a more comprehensive package of services that includes green equipment and processes along with support for their recycling program.

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Floor Finish Applicator
July 2, 2013

Floor Finish Applicator

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The Art And Science Of Pricing
June 17, 2013 Bill Griffin

The Art And Science Of Pricing

Although the use of carpeting as a floor covering in commercial buildings has declined over the last 10 years, there is still a lot of carpet to be cleaned in most accounts.

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Increase Sales By Offering Bundled Services
June 13, 2013 Gary Joyner

Increase Sales By Offering Bundled Services

There is a way for you to make your company stand heads above all of the other cleaning companies in your hometown market.

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Hospitals Reap Rewards For Focusing On Quality Cleaning
June 13, 2013 Dave Frank

Hospitals Reap Rewards For Focusing On Quality Cleaning

Healthcare organizations have a new reason to be concerned about how their patients perceive the cleanliness of hospitals and patient rooms.

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Increasing Brand Awareness With In-house Label Printing
May 20, 2013 Peter Chalmers

Increasing Brand Awareness With In-house Label Printing

In an industry in which harsh solvents and other potentially toxic chemicals are commonly used, you can improve the safety of your workers and customers or building occupants by applying accurate labels to bottled products.

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Comparison of Key Industry Performance Metrics
May 15, 2013 Vince Elliot

Comparison of Key Industry Performance Metrics

I had a request from a client to compare his performance to industry key performance metrics under traditional task/frequency and performance-based specification relationships.

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How do you define clean? What is an acceptable quality level?
May 14, 2013 Jim Peduto

How do you define clean? What is an acceptable quality level?

The question our clients ask more frequently than any other question is, “What is the definition of clean?”

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Path To Guest Satisfaction
May 13, 2013 Anthony Melchiorri & Dave Mesko

Path To Guest Satisfaction

To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.

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Optimizing Facility Cleaning Operations to Reduce Labor Costs
May 13, 2013 Neal Duffy

Optimizing Facility Cleaning Operations to Reduce Labor Costs

It’s common industry knowledge that maintenance costs are largely tied to labor.

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Infection Control e-Newsletter: Spring 2013
May 8, 2013

Infection Control e-Newsletter: Spring 2013

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