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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

Article
A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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A Better Way To Deliver Bad News
February 18, 2014 Geoffrey Tumlin

A Better Way To Deliver Bad News

Bad news is no fun to deliver. That’s why even distinguished leaders and otherwise successful people will go to great lengths to avoid doing it.

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2014 In-house/Facility Manager Survey Offers Insight Into Overall Market
February 6, 2014

2014 In-house/Facility Manager Survey Offers Insight Into Overall Market

The staff at Cleaning & Maintenance Management revamped its old benchmarking survey in an effort to more accurately gauge the modern trends and issues affecting the market and the professionals that operate within the JanSan industry.

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Seven Tips To Make Accountability Stick, part 2
January 29, 2014 Julie Miller and Brian Bedford

Seven Tips To Make Accountability Stick, part 2

Everyone needs to understand that they will be held responsible not only for the results of their work, but also for how they go about their work, and their rewards will depend on both.

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Seven Tips To Make Accountability Stick
January 10, 2014 Julie Miller and Brian Bedford

Seven Tips To Make Accountability Stick

As a leader at your organization, you like to think that you run a pretty tight ship.

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Supply Chain Management
December 10, 2013 Dave Frank

Supply Chain Management

It’s not uncommon to see building service contractors and in-house cleaning managers juggling the procurement of products, tools and equipment from multiple suppliers and multiple locations.

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The Business Owner's Dirty Dozen, Part 2
November 14, 2013 Joseph and JoAnn Callaway

The Business Owner's Dirty Dozen, Part 2

While you don’t treat your employees like dirt, you may feel that you don’t owe them any special favors, either.

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The Business Owner's Dirty Dozen, Part 1
November 8, 2013 Joseph and JoAnn Callaway

The Business Owner's Dirty Dozen, Part 1

So, you’re building a small business with only the proverbial wing and prayer to keep you aloft.

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Bartering To Boost Cleaning Sales
September 20, 2013 John Strabley

Bartering To Boost Cleaning Sales

In its simplest form, bartering involves an equal trade; one business swaps a good or service for another.

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Working Up Window Cleaning Estimates
September 9, 2013 William R. Griffin

Working Up Window Cleaning Estimates

For those venturing into the window-cleaning market segment, below are a few suggestions to create happy customers and proper profits.

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The Costs And Profit Of Sustainable Green Cleaning
August 14, 2013 William R. Griffin

The Costs And Profit Of Sustainable Green Cleaning

Many companies now want to see a more comprehensive package of services that includes green equipment and processes along with support for their recycling program.

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Floor Finish Applicator
July 2, 2013

Floor Finish Applicator

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The Art And Science Of Pricing
June 17, 2013 Bill Griffin

The Art And Science Of Pricing

Although the use of carpeting as a floor covering in commercial buildings has declined over the last 10 years, there is still a lot of carpet to be cleaned in most accounts.

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