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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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Pricing Educational Facilities
May 1, 2015 William R. Griffin

Pricing Educational Facilities

The cleaning of schools, colleges, and universities is a growing market. Contract cleaners have been targeting these facilities for a number of years.

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The Path of Good Intentions
April 30, 2015 Judy Gillies

The Path of Good Intentions

Being proactive, or rather, finding and addressing problems head-on rather than waiting until they escalate, is the best tool for customer satisfaction.

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Reorganizing Custodial Departments in Higher Education
April 30, 2015 Rex Morrison

Reorganizing Custodial Departments in Higher Education

To successfully organize (or reorganize) a higher education custodial department, one must first answer the question: What is the purpose or mission of our custodial department?

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Nilfisk to Move Americas Headquarters to Brooklyn Park, MN
April 6, 2015

Nilfisk to Move Americas Headquarters to Brooklyn Park, MN

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Four Ways to Get on Track as a Small Business Owner
April 6, 2015 Sam Meenasian

Four Ways to Get on Track as a Small Business Owner

f you have entrepreneurial vision, a good work ethic, and are marketing savvy, you can make the cut. Here are four ways you can get on track as a small cleaning company and beat the odds.

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Maximize Your Work Vehicle
April 5, 2015 Todd Goldmeyer

Maximize Your Work Vehicle

Whether you’re a self-employed cleaning professional or an owner of a larger cleaning contractor, there are steps you can take to get the most out of your work vehicle.

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Creating a Strong Foundation for High-Performance Cleaning
April 3, 2015 Jim Harris Sr. & Jeff Merrihew

Creating a Strong Foundation for High-Performance Cleaning

The cleaning industry faces ever-increasing pressures as a result of escalations in requirements, budget reductions, wage increases, and rising health care costs. Routinely these productivity increases lack sustainability because the proper foundation has not been established.

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The Return of Industrial Floors
April 3, 2015 Doug Berjer

The Return of Industrial Floors

While many cleaning professionals are well versed on caring for floors in schools, commercial office buildings, and similar facilities, floor care in an industrial location can be an entirely different ball of wax.

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Creating Your Cleaning Team
April 1, 2015 Kevin Keeler

Creating Your Cleaning Team

When companies are not running well, it is often because the rules are not clear, or they have not been properly implemented.

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The Business of Hard Floor Care
March 31, 2015 William R. Griffin

The Business of Hard Floor Care

Hard floor care is one of the most profitable service specialties and is often an automatic add-on for janitorial and residential cleaning services if they ask for the work.

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Where Did I Put That?
March 12, 2015 Jim Harris Sr. & Jeff Merrihew

Where Did I Put That?

The proper selection, storage, and placement of tools and materials are often overlooked or taken for granted. By standardizing process and making the selection, storage, and placement of supplies a fundamental part of the service delivery system, increased efficiencies can be realized.

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Training for Sales and Estimating
March 12, 2015 William R. Griffin

Training for Sales and Estimating

Two of the more difficult positions to fill and conduct training for in a cleaning business or any type of service operation are the salesperson and estimator.

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