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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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The Return of Industrial Floors
April 3, 2015 Doug Berjer

The Return of Industrial Floors

While many cleaning professionals are well versed on caring for floors in schools, commercial office buildings, and similar facilities, floor care in an industrial location can be an entirely different ball of wax.

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Creating Your Cleaning Team
April 1, 2015 Kevin Keeler

Creating Your Cleaning Team

When companies are not running well, it is often because the rules are not clear, or they have not been properly implemented.

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The Business of Hard Floor Care
March 31, 2015 William R. Griffin

The Business of Hard Floor Care

Hard floor care is one of the most profitable service specialties and is often an automatic add-on for janitorial and residential cleaning services if they ask for the work.

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Where Did I Put That?
March 12, 2015 Jim Harris Sr. & Jeff Merrihew

Where Did I Put That?

The proper selection, storage, and placement of tools and materials are often overlooked or taken for granted. By standardizing process and making the selection, storage, and placement of supplies a fundamental part of the service delivery system, increased efficiencies can be realized.

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Training for Sales and Estimating
March 12, 2015 William R. Griffin

Training for Sales and Estimating

Two of the more difficult positions to fill and conduct training for in a cleaning business or any type of service operation are the salesperson and estimator.

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Three Myths About Cleaning Management Software
March 12, 2015 Kevin Keeler

Three Myths About Cleaning Management Software

Most of us have probably seen a cleaning software demo, or at least know the software is out there. Yet, most cleaning operations either don’t purchase the software or allow the software they do purchase to gather dust on the shelf.

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Save More Than the Planet With Green Cleaning Technology
March 12, 2015 Kylie Ora Lobell

Save More Than the Planet With Green Cleaning Technology

Purchasing green cleaning technology and equipment and combining it with green cleaning products not only helps the planet, but also a company’s bottom line.

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ICAN/ATEX: How Do I Care for Rubber Stair Treads Where Floor Finish Has Been Applied?
February 27, 2015 Lynn Krafft

ICAN/ATEX: How Do I Care for Rubber Stair Treads Where Floor Finish Has Been Applied?

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Three Tips For Authentic Communication
July 1, 2014 L.J. Rittenhouse

Three Tips For Authentic Communication

When it comes to communication, both verbal and written, authenticity can make a difference.

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Improve Results With A Hands-off Approach
June 13, 2014 Ginny Grimsley

Improve Results With A Hands-off Approach

It’s a common occurrence among the most talented people in the corporate world — highly skilled and qualified workers make the leap from valued employee to uncertain business owner.

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Formulating The Request for Proposal
June 9, 2014 Judy Gillies

Formulating The Request for Proposal

If you are a facility manager whose cleaning is outsourced, chances are at some point you will need to develop a Request for Proposal, or RFP, for competitive pricing on your cleaning services.

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Business Sustainability Through Shared Value
June 6, 2014 Mark Kozak

Business Sustainability Through Shared Value

Our industry has continued to embrace “green” or “environmentally-friendly” products, but there is a lot more to what defines sustainability.

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