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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Staffing Your School’s Cleaning Team
May 5, 2015 Kylie Ora Lobell

Staffing Your School’s Cleaning Team

The education niche of the cleaning industry is one that requires excellent customer service and the ability to work with people of all ages.

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Survey Says…
May 4, 2015

Survey Says…

We launched the 2015 Cleaning and Maintenance Management (CMM) In-House/Facility Manager Benchmarking Survey to ask our readers about current trends and issues affecting their operations and facilities.

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Build Better Relationships with a Quality Control Program
May 4, 2015 Anthony Maione

Build Better Relationships with a Quality Control Program

The most successful cleaning professionals understand that successful quality assurance —or quality control—programs are more than dashboard reports and corrective actions.

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Cost Reductions through Product Rationalization
May 3, 2015 Terry Sambrowski

Cost Reductions through Product Rationalization

Product rationalization, when it applies to manufacturers and distributors, can be defined as reducing the number of products that are manufactured or sold in order to invest more in the products that make the most profit.

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Become a Deal Maker, Not a Deal Breaker
May 2, 2015 Doug Berjer

Become a Deal Maker, Not a Deal Breaker

Instead of just offering janitorial services, contract cleaning companies are expanding and adding a variety of other services.

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Pricing Educational Facilities
May 1, 2015 William R. Griffin

Pricing Educational Facilities

The cleaning of schools, colleges, and universities is a growing market. Contract cleaners have been targeting these facilities for a number of years.

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The Path of Good Intentions
April 30, 2015 Judy Gillies

The Path of Good Intentions

Being proactive, or rather, finding and addressing problems head-on rather than waiting until they escalate, is the best tool for customer satisfaction.

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Reorganizing Custodial Departments in Higher Education
April 30, 2015 Rex Morrison

Reorganizing Custodial Departments in Higher Education

To successfully organize (or reorganize) a higher education custodial department, one must first answer the question: What is the purpose or mission of our custodial department?

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Nilfisk to Move Americas Headquarters to Brooklyn Park, MN
April 6, 2015

Nilfisk to Move Americas Headquarters to Brooklyn Park, MN

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Four Ways to Get on Track as a Small Business Owner
April 6, 2015 Sam Meenasian

Four Ways to Get on Track as a Small Business Owner

f you have entrepreneurial vision, a good work ethic, and are marketing savvy, you can make the cut. Here are four ways you can get on track as a small cleaning company and beat the odds.

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Maximize Your Work Vehicle
April 5, 2015 Todd Goldmeyer

Maximize Your Work Vehicle

Whether you’re a self-employed cleaning professional or an owner of a larger cleaning contractor, there are steps you can take to get the most out of your work vehicle.

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Creating a Strong Foundation for High-Performance Cleaning
April 3, 2015 Jim Harris Sr. & Jeff Merrihew

Creating a Strong Foundation for High-Performance Cleaning

The cleaning industry faces ever-increasing pressures as a result of escalations in requirements, budget reductions, wage increases, and rising health care costs. Routinely these productivity increases lack sustainability because the proper foundation has not been established.

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