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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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Tackling Employee Turnover
June 4, 2015 Jim Harris Sr. & Jeff Merrihew

Tackling Employee Turnover

The daily trials of coping with staff openings, while ensuring service quality compounded by the demands of recruiting and training new staff, can place a heavy strain on any organization.

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Ten Tips on Safe Floor Refinishing
June 2, 2015

Ten Tips on Safe Floor Refinishing

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Stopping Employees From Jumping Ship
June 2, 2015 Erin Brereton

Stopping Employees From Jumping Ship

Maintaining a well-trained, capable staff is a crucial part of providing consistent, high-quality commercial cleaning services—yet many organizations struggle to keep employees on board.

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Determining Production Rates
June 1, 2015 William R. Griffin

Determining Production Rates

Seldom does a day go by that someone doesn’t ask me about pricing and production rates for the cleaning of commercial buildings.

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Elevating the Vital Role of the Custodian
June 1, 2015 Nicole Bowman

Elevating the Vital Role of the Custodian

Cleaning is vital to public health, yet the role of the janitor (or custodian) is often perceived negatively—and not only by building occupants, but also by janitors themselves.

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Sustaining World-Class and Strategic Service
May 29, 2015 Jim Harris Sr. & Jeff Merrihew

Sustaining World-Class and Strategic Service

Too many organizations constantly react to complaints or service deficiencies as opposed to preparing and training the organization on systems discipline.

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#TVTuesday: The Future of Clean
May 19, 2015

#TVTuesday: The Future of Clean

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Staffing Your School’s Cleaning Team
May 5, 2015 Kylie Ora Lobell

Staffing Your School’s Cleaning Team

The education niche of the cleaning industry is one that requires excellent customer service and the ability to work with people of all ages.

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Survey Says…
May 4, 2015

Survey Says…

We launched the 2015 Cleaning and Maintenance Management (CMM) In-House/Facility Manager Benchmarking Survey to ask our readers about current trends and issues affecting their operations and facilities.

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Build Better Relationships with a Quality Control Program
May 4, 2015 Anthony Maione

Build Better Relationships with a Quality Control Program

The most successful cleaning professionals understand that successful quality assurance —or quality control—programs are more than dashboard reports and corrective actions.

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Cost Reductions through Product Rationalization
May 3, 2015 Terry Sambrowski

Cost Reductions through Product Rationalization

Product rationalization, when it applies to manufacturers and distributors, can be defined as reducing the number of products that are manufactured or sold in order to invest more in the products that make the most profit.

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Become a Deal Maker, Not a Deal Breaker
May 2, 2015 Doug Berjer

Become a Deal Maker, Not a Deal Breaker

Instead of just offering janitorial services, contract cleaning companies are expanding and adding a variety of other services.

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