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Business & Management

Inside of a dialysis center showing treatment stations
August 1, 2019 Tim Conn

Bidding a Medical Facility Part 3: Dialysis Centers

Knowing how to properly handle biohazardous waste is critical for any cleaning service considering making a bid to clean a dialysis center.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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Dictionary definition of legislative
July 23, 2019 Ariel Feldman

Advocating for the Cleaning Industry

ISSA tracks and addresses various legislative issues pertaining to the cleaning and maintenance industry to educate and engage its members, policymakers, and the public at large.

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executive looking out window
July 17, 2019 Bruce DeLoatch

The Science of Leadership

Learn how to developing yourself as an effective leader can be the best way to develop and retain superstar employees.

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Determining Production Rates
June 1, 2015 William R. Griffin

Determining Production Rates

Seldom does a day go by that someone doesn’t ask me about pricing and production rates for the cleaning of commercial buildings.

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Elevating the Vital Role of the Custodian
June 1, 2015 Nicole Bowman

Elevating the Vital Role of the Custodian

Cleaning is vital to public health, yet the role of the janitor (or custodian) is often perceived negatively—and not only by building occupants, but also by janitors themselves.

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Sustaining World-Class and Strategic Service
May 29, 2015 Jim Harris Sr. & Jeff Merrihew

Sustaining World-Class and Strategic Service

Too many organizations constantly react to complaints or service deficiencies as opposed to preparing and training the organization on systems discipline.

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#TVTuesday: The Future of Clean
May 19, 2015

#TVTuesday: The Future of Clean

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Staffing Your School’s Cleaning Team
May 5, 2015 Kylie Ora Lobell

Staffing Your School’s Cleaning Team

The education niche of the cleaning industry is one that requires excellent customer service and the ability to work with people of all ages.

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Survey Says…
May 4, 2015

Survey Says…

We launched the 2015 Cleaning and Maintenance Management (CMM) In-House/Facility Manager Benchmarking Survey to ask our readers about current trends and issues affecting their operations and facilities.

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Build Better Relationships with a Quality Control Program
May 4, 2015 Anthony Maione

Build Better Relationships with a Quality Control Program

The most successful cleaning professionals understand that successful quality assurance —or quality control—programs are more than dashboard reports and corrective actions.

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Cost Reductions through Product Rationalization
May 3, 2015 Terry Sambrowski

Cost Reductions through Product Rationalization

Product rationalization, when it applies to manufacturers and distributors, can be defined as reducing the number of products that are manufactured or sold in order to invest more in the products that make the most profit.

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Become a Deal Maker, Not a Deal Breaker
May 2, 2015 Doug Berjer

Become a Deal Maker, Not a Deal Breaker

Instead of just offering janitorial services, contract cleaning companies are expanding and adding a variety of other services.

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Pricing Educational Facilities
May 1, 2015 William R. Griffin

Pricing Educational Facilities

The cleaning of schools, colleges, and universities is a growing market. Contract cleaners have been targeting these facilities for a number of years.

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The Path of Good Intentions
April 30, 2015 Judy Gillies

The Path of Good Intentions

Being proactive, or rather, finding and addressing problems head-on rather than waiting until they escalate, is the best tool for customer satisfaction.

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Reorganizing Custodial Departments in Higher Education
April 30, 2015 Rex Morrison

Reorganizing Custodial Departments in Higher Education

To successfully organize (or reorganize) a higher education custodial department, one must first answer the question: What is the purpose or mission of our custodial department?

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