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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Training for Sales and Estimating
March 12, 2015 William R. Griffin

Training for Sales and Estimating

Two of the more difficult positions to fill and conduct training for in a cleaning business or any type of service operation are the salesperson and estimator.

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Three Myths About Cleaning Management Software
March 12, 2015 Kevin Keeler

Three Myths About Cleaning Management Software

Most of us have probably seen a cleaning software demo, or at least know the software is out there. Yet, most cleaning operations either don’t purchase the software or allow the software they do purchase to gather dust on the shelf.

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Save More Than the Planet With Green Cleaning Technology
March 12, 2015 Kylie Ora Lobell

Save More Than the Planet With Green Cleaning Technology

Purchasing green cleaning technology and equipment and combining it with green cleaning products not only helps the planet, but also a company’s bottom line.

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ICAN/ATEX: How Do I Care for Rubber Stair Treads Where Floor Finish Has Been Applied?
February 27, 2015 Lynn Krafft

ICAN/ATEX: How Do I Care for Rubber Stair Treads Where Floor Finish Has Been Applied?

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Three Tips For Authentic Communication
July 1, 2014 L.J. Rittenhouse

Three Tips For Authentic Communication

When it comes to communication, both verbal and written, authenticity can make a difference.

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Improve Results With A Hands-off Approach
June 13, 2014 Ginny Grimsley

Improve Results With A Hands-off Approach

It’s a common occurrence among the most talented people in the corporate world — highly skilled and qualified workers make the leap from valued employee to uncertain business owner.

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Formulating The Request for Proposal
June 9, 2014 Judy Gillies

Formulating The Request for Proposal

If you are a facility manager whose cleaning is outsourced, chances are at some point you will need to develop a Request for Proposal, or RFP, for competitive pricing on your cleaning services.

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Business Sustainability Through Shared Value
June 6, 2014 Mark Kozak

Business Sustainability Through Shared Value

Our industry has continued to embrace “green” or “environmentally-friendly” products, but there is a lot more to what defines sustainability.

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Seven Steps To Hire 'A Players'
May 28, 2014 Richard J. Bryan

Seven Steps To Hire 'A Players'

The quality of your organization depends on the quality of your team — a motivated, energized staff is the key to companywide success.

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Phrases To Increase Staff Engagement, part 2
May 22, 2014 Dottie DeHart

Phrases To Increase Staff Engagement, part 2

You certainly don’t mind sharing good news with your employees, but bad news is a different story.

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Phrases To Increase Staff Engagement, part 1
May 14, 2014 Dottie DeHart

Phrases To Increase Staff Engagement, part 1

According to Todd Patkin, the problem might not be what you’re saying, but what you’re not saying.

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2014 Building Service Contractor Survey
May 6, 2014

2014 Building Service Contractor Survey

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