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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Backpack vacuum in classroom
June 29, 2015 Sponsored by ProTeam, Inc.

Cordless Backpack Vacuum Helps School Custodial Program Absorb Budget Cuts

Crystal Lake Educational Center is a 69,000 square foot facility that is thoroughly cleaned by only 1.5 custodial workers each night thanks to the GoFree® Pro cordless backpack vacuum from ProTeam®.

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Increasing Profit
June 29, 2015 William R. Griffin

Increasing Profit

Two ways companies can remain competitive in a tightening marketplace is to control or reduce costs.

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Customer Satisfaction
June 5, 2015 Lance Witschen

Customer Satisfaction

Customer satisfaction is the staple of success in any service industry. Unfortunately, customer feedback is often elusive, and the feedback we do get may not always be reliable due to the way we go about getting it.

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Tackling Turnover
June 5, 2015 Kelly Zimmerman

Tackling Turnover

It's no secret that turnover is a major concern in the commercial cleaning and facilities management industry. High turnover rates can have a tremendous impact on company profitability and service delivery.

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Developing Your Annual Maintenance Program
June 4, 2015 Jeff Goodnough

Developing Your Annual Maintenance Program

Instating a specific program for the long-term care of your facility allows for better organization and communication. By keeping the process transparent, a maintenance program can keep all staff informed and ensure their workplace meets proper standards.

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Tackling Employee Turnover
June 4, 2015 Jim Harris Sr. & Jeff Merrihew

Tackling Employee Turnover

The daily trials of coping with staff openings, while ensuring service quality compounded by the demands of recruiting and training new staff, can place a heavy strain on any organization.

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Ten Tips on Safe Floor Refinishing
June 2, 2015

Ten Tips on Safe Floor Refinishing

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Stopping Employees From Jumping Ship
June 2, 2015 Erin Brereton

Stopping Employees From Jumping Ship

Maintaining a well-trained, capable staff is a crucial part of providing consistent, high-quality commercial cleaning services—yet many organizations struggle to keep employees on board.

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Determining Production Rates
June 1, 2015 William R. Griffin

Determining Production Rates

Seldom does a day go by that someone doesn’t ask me about pricing and production rates for the cleaning of commercial buildings.

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Elevating the Vital Role of the Custodian
June 1, 2015 Nicole Bowman

Elevating the Vital Role of the Custodian

Cleaning is vital to public health, yet the role of the janitor (or custodian) is often perceived negatively—and not only by building occupants, but also by janitors themselves.

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Sustaining World-Class and Strategic Service
May 29, 2015 Jim Harris Sr. & Jeff Merrihew

Sustaining World-Class and Strategic Service

Too many organizations constantly react to complaints or service deficiencies as opposed to preparing and training the organization on systems discipline.

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#TVTuesday: The Future of Clean
May 19, 2015

#TVTuesday: The Future of Clean

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