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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Become a Deal Maker, Not a Deal Breaker
May 2, 2015 Doug Berjer

Become a Deal Maker, Not a Deal Breaker

Instead of just offering janitorial services, contract cleaning companies are expanding and adding a variety of other services.

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Pricing Educational Facilities
May 1, 2015 William R. Griffin

Pricing Educational Facilities

The cleaning of schools, colleges, and universities is a growing market. Contract cleaners have been targeting these facilities for a number of years.

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The Path of Good Intentions
April 30, 2015 Judy Gillies

The Path of Good Intentions

Being proactive, or rather, finding and addressing problems head-on rather than waiting until they escalate, is the best tool for customer satisfaction.

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Reorganizing Custodial Departments in Higher Education
April 30, 2015 Rex Morrison

Reorganizing Custodial Departments in Higher Education

To successfully organize (or reorganize) a higher education custodial department, one must first answer the question: What is the purpose or mission of our custodial department?

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Nilfisk to Move Americas Headquarters to Brooklyn Park, MN
April 6, 2015

Nilfisk to Move Americas Headquarters to Brooklyn Park, MN

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Four Ways to Get on Track as a Small Business Owner
April 6, 2015 Sam Meenasian

Four Ways to Get on Track as a Small Business Owner

f you have entrepreneurial vision, a good work ethic, and are marketing savvy, you can make the cut. Here are four ways you can get on track as a small cleaning company and beat the odds.

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Maximize Your Work Vehicle
April 5, 2015 Todd Goldmeyer

Maximize Your Work Vehicle

Whether you’re a self-employed cleaning professional or an owner of a larger cleaning contractor, there are steps you can take to get the most out of your work vehicle.

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Creating a Strong Foundation for High-Performance Cleaning
April 3, 2015 Jim Harris Sr. & Jeff Merrihew

Creating a Strong Foundation for High-Performance Cleaning

The cleaning industry faces ever-increasing pressures as a result of escalations in requirements, budget reductions, wage increases, and rising health care costs. Routinely these productivity increases lack sustainability because the proper foundation has not been established.

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The Return of Industrial Floors
April 3, 2015 Doug Berjer

The Return of Industrial Floors

While many cleaning professionals are well versed on caring for floors in schools, commercial office buildings, and similar facilities, floor care in an industrial location can be an entirely different ball of wax.

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Creating Your Cleaning Team
April 1, 2015 Kevin Keeler

Creating Your Cleaning Team

When companies are not running well, it is often because the rules are not clear, or they have not been properly implemented.

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The Business of Hard Floor Care
March 31, 2015 William R. Griffin

The Business of Hard Floor Care

Hard floor care is one of the most profitable service specialties and is often an automatic add-on for janitorial and residential cleaning services if they ask for the work.

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Where Did I Put That?
March 12, 2015 Jim Harris Sr. & Jeff Merrihew

Where Did I Put That?

The proper selection, storage, and placement of tools and materials are often overlooked or taken for granted. By standardizing process and making the selection, storage, and placement of supplies a fundamental part of the service delivery system, increased efficiencies can be realized.

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