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Business & Management

ICE folder
December 11, 2018 Natalia Gove

Best Practice Tips for I-9 Compliance

To avoid violations in the case of an I-9 audit, establish a proper corporate compliance policy by following these tips.

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UCSC Seeking Custodial Manager
December 12, 2018

UCSC Seeking Custodial Manager

UCSC, which strives to embrace diversity in all its forms, is seeking a custodial manager in its Physical Planning Development & Operations department.

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Back view of a man in handcuffs
December 11, 2018 Natalia Gove

I-9 Compliance

The U.S. Immigration and Customs Enforcement has cracked down on businesses, increasing audits and raids to ensure workforce compliance. Is your company prepared?

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Photo of patients in a health care facility waiting room
November 26, 2018 Tim Conn

Bidding a Medical Facility

Medical facilities vary in their specific needs. Consider training resources, cleaning products, and required equipment when making a bid.

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Stopping Employees From Jumping Ship
June 2, 2015 Erin Brereton

Stopping Employees From Jumping Ship

Maintaining a well-trained, capable staff is a crucial part of providing consistent, high-quality commercial cleaning services—yet many organizations struggle to keep employees on board.

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Determining Production Rates
June 1, 2015 William R. Griffin

Determining Production Rates

Seldom does a day go by that someone doesn’t ask me about pricing and production rates for the cleaning of commercial buildings.

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Elevating the Vital Role of the Custodian
June 1, 2015 Nicole Bowman

Elevating the Vital Role of the Custodian

Cleaning is vital to public health, yet the role of the janitor (or custodian) is often perceived negatively—and not only by building occupants, but also by janitors themselves.

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Sustaining World-Class and Strategic Service
May 29, 2015 Jim Harris Sr. & Jeff Merrihew

Sustaining World-Class and Strategic Service

Too many organizations constantly react to complaints or service deficiencies as opposed to preparing and training the organization on systems discipline.

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#TVTuesday: The Future of Clean
May 19, 2015

#TVTuesday: The Future of Clean

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Staffing Your School’s Cleaning Team
May 5, 2015 Kylie Ora Lobell

Staffing Your School’s Cleaning Team

The education niche of the cleaning industry is one that requires excellent customer service and the ability to work with people of all ages.

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Survey Says…
May 4, 2015

Survey Says…

We launched the 2015 Cleaning and Maintenance Management (CMM) In-House/Facility Manager Benchmarking Survey to ask our readers about current trends and issues affecting their operations and facilities.

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Build Better Relationships with a Quality Control Program
May 4, 2015 Anthony Maione

Build Better Relationships with a Quality Control Program

The most successful cleaning professionals understand that successful quality assurance —or quality control—programs are more than dashboard reports and corrective actions.

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Cost Reductions through Product Rationalization
May 3, 2015 Terry Sambrowski

Cost Reductions through Product Rationalization

Product rationalization, when it applies to manufacturers and distributors, can be defined as reducing the number of products that are manufactured or sold in order to invest more in the products that make the most profit.

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Become a Deal Maker, Not a Deal Breaker
May 2, 2015 Doug Berjer

Become a Deal Maker, Not a Deal Breaker

Instead of just offering janitorial services, contract cleaning companies are expanding and adding a variety of other services.

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Pricing Educational Facilities
May 1, 2015 William R. Griffin

Pricing Educational Facilities

The cleaning of schools, colleges, and universities is a growing market. Contract cleaners have been targeting these facilities for a number of years.

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The Path of Good Intentions
April 30, 2015 Judy Gillies

The Path of Good Intentions

Being proactive, or rather, finding and addressing problems head-on rather than waiting until they escalate, is the best tool for customer satisfaction.

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