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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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The Future of Cleaning
October 1, 2015 Kevin Keeler

The Future of Cleaning

In early June, my partner and I traveled into the future of the cleaning industry, and what we saw was good—very good.

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Developing a Plan for Customer Retention
September 30, 2015 Jim Harris Sr. & Jeff Merrihew

Developing a Plan for Customer Retention

Attracting and landing a new customer can be challenging, time-consuming, and costly.

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Budgeting Your Building
September 29, 2015 Kylie Ora Lobell

Budgeting Your Building

It’s that time of year again—budget time! Consider these tips to help you get more bang for your buck and validate your expenses to your clients and supervisors.

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Education Breakdown
September 29, 2015 CMM Staff

Education Breakdown

ISSA/INTERCLEAN North America 2015 will offer nearly 50 convention seminars across nine tracks for cleaning industry professionals.

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What to Do After the Show
September 28, 2015 CMM Staff

What to Do After the Show

After a productive day on the ISSA/INTERCLEAN® North America trade show floor, the city of Las Vegas beckons.

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What's New at ISSA/INTERCLEAN North America 2015
September 25, 2015

What's New at ISSA/INTERCLEAN North America 2015

To keep things fresh, ISSA/INTERCLEAN offers new features and events aimed at maximizing attendees’ experiences.

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Pressing Industry Issues
September 24, 2015 William R. Griffin

Pressing Industry Issues

Many of the questions I receive about cleaning relate to pricing or bidding and estimating.

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Insider Trade Show Tips
September 24, 2015 Nicole Bowman

Insider Trade Show Tips

With focus, organization, and some strategic planning, a trip to a trade show can be an instrumental investment in your business.

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High Performance Cleaning
September 7, 2015 Jim Harris Sr. & Jeff Merrihew

High Performance Cleaning

High-performance cleaning is a concept in which sustained, best-practice effort is the prime management ingredient feeding a system’s integrity.

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5 Ways to Celebrate Cleaning Workers during International Housekeepers Week (IHW)
September 3, 2015

5 Ways to Celebrate Cleaning Workers during International Housekeepers Week (IHW)

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Trends and Pricing Pitfalls
September 3, 2015 William R. Griffin

Trends and Pricing Pitfalls

This question-and-answer session provides valuable information regarding trends and pricing pitfalls for building service contractors.

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Carpet Care e-Newsletter
September 1, 2015

Carpet Care e-Newsletter

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