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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Navigating Billable Rates
August 6, 2015 William R. Griffin

Navigating Billable Rates

Are you integrating all of your costs into your budget proposals and bids? Make sure to consider these costs and types of services.

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The 411 on GHS
August 5, 2015 Bill McGarvey

The 411 on GHS

Consider that there are more than 80,000 different chemicals used every day in workplaces across the nation. Are you following protocol for labeling them properly?

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Breaking Down the Business of BSCs
August 5, 2015 CMM Staff

Breaking Down the Business of BSCs

Building service contractors (BSCs) consistently face the delicate balance of keeping prices attractive, yet high enough to keep the doors open, pay their employees, and still turn a profit at the end of the day.

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Accountability: A Winning Business Strategy
August 4, 2015 Judy Gillies

Accountability: A Winning Business Strategy

In order to take our place as professional partners in the field of facility management, we have to be more serious about accountability.

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The Importance of Safety Compliance
August 3, 2015 Jim Harris Sr. & Jeff Merrihew

The Importance of Safety Compliance

Safety is an important topic for any organization; minimizing risks to staff and those we service is always a high priority.

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Vacuums
July 7, 2015

Vacuums

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Knowledge Sharing
July 2, 2015 Kevin Keeler

Knowledge Sharing

Learning from others is an excellent way to stay at the top of your game and run your business more efficiently.

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Maintain to Sustain Quality Service Delivery
June 30, 2015 Jim Harris Sr. & Jeff Merrihew

Maintain to Sustain Quality Service Delivery

Professional service providers need to select equipment that performs to customers' standards while achieving production rates needed to maintain a competitive edge.

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Backpack vacuum in classroom
June 29, 2015 Sponsored by ProTeam, Inc.

Cordless Backpack Vacuum Helps School Custodial Program Absorb Budget Cuts

Crystal Lake Educational Center is a 69,000 square foot facility that is thoroughly cleaned by only 1.5 custodial workers each night thanks to the GoFree® Pro cordless backpack vacuum from ProTeam®.

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Increasing Profit
June 29, 2015 William R. Griffin

Increasing Profit

Two ways companies can remain competitive in a tightening marketplace is to control or reduce costs.

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Customer Satisfaction
June 5, 2015 Lance Witschen

Customer Satisfaction

Customer satisfaction is the staple of success in any service industry. Unfortunately, customer feedback is often elusive, and the feedback we do get may not always be reliable due to the way we go about getting it.

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Tackling Turnover
June 5, 2015 Kelly Zimmerman

Tackling Turnover

It's no secret that turnover is a major concern in the commercial cleaning and facilities management industry. High turnover rates can have a tremendous impact on company profitability and service delivery.

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