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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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customer service
September 9, 2019 Michael Wilson

The Apology

From apologizing to problem-solving, learn the best ways cleaning contractors and jansan distributors can handle customer complaints.

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calculating finances
September 9, 2019 Dan Ringo

Return on Investment

A robust, regular plan for quality assurance evaluations and benchmarking can greatly benefit your operation.

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big data lock electronic
September 8, 2019 Kathleen Misovic

Big Data

Many facility service providers are relying on data provided by sensor and software technology to help them run more efficiently. It is important to invest in the IoT solution that can best support one’s unique business challenges.

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Inside of a dialysis center showing treatment stations
August 1, 2019 Tim Conn

Bidding a Medical Facility Part 3: Dialysis Centers

Knowing how to properly handle biohazardous waste is critical for any cleaning service considering making a bid to clean a dialysis center.

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Dictionary definition of legislative
July 23, 2019 Ariel Feldman

Advocating for the Cleaning Industry

ISSA tracks and addresses various legislative issues pertaining to the cleaning and maintenance industry to educate and engage its members, policymakers, and the public at large.

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executive looking out window
July 17, 2019 Bruce DeLoatch

The Science of Leadership

Learn how to developing yourself as an effective leader can be the best way to develop and retain superstar employees.

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making a sales presentation
July 17, 2019 Ron Segura

Presentation Skills Can Make or Break Your Sale

Gestures play an important role in making a good impression on potential clients. Are your presentation skills up to speed? Evaluate your potential for contractor success here.

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A group of young workers in an office setting
July 9, 2019 Stephen Ashkin

How to Bring Young People to Jansan Careers

If you want to attract millennials and Generation Z workers to your company, you'll need to have a strong sustainability plan and have taken significant steps to be environmentally responsible.

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A dentist exam room
June 26, 2019 Tim Conn

Bidding a Medical Facility Part 2: Doctor and Dentist Offices and Labs

Knowing specific tasks you are required to perform, such as wiping down exam tables and cleaning waiting room toys, will help you prepare a bid for specific medical facilities.

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presentation in front of group
June 15, 2019 Ricardo Regalado

Four Steps for Hiring Future Trainers

Creating a process is key for developing top employees and future leaders

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charts and graphs with magnifying glass and calculator
June 4, 2019 Siddarth Shetty

Analyzing the 4 Types of FM Analytics Correctly

Utilizing descriptive, diagnostic, predictive, and prescriptive analytics can help your business improve operations, save costs, and stand out from the competition.

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A person signing a document on a clipboard
June 3, 2019 Jim Loughlin

Insurance Considerations for Cleaning Businesses

The proper insurance coverage will protect your cleaning business against substantial financial loss. Consider your company's potential risks and research the various types of insurance before choosing a policy.

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