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Business & Management

top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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UCSC Seeking Custodial Manager
December 12, 2018

UCSC Seeking Custodial Manager

UCSC, which strives to embrace diversity in all its forms, is seeking a custodial manager in its Physical Planning Development & Operations department.

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ICE folder
December 11, 2018 Natalia Gove

Best Practice Tips for I-9 Compliance

To avoid violations in the case of an I-9 audit, establish a proper corporate compliance policy by following these tips.

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Back view of a man in handcuffs
December 11, 2018 Natalia Gove

I-9 Compliance

The U.S. Immigration and Customs Enforcement has cracked down on businesses, increasing audits and raids to ensure workforce compliance. Is your company prepared?

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Gene Woodard, building service director for University of Washington
September 24, 2018 Jack Brosnan

Participatory Ergonomics: A Leadership Style for Improving Employee Performance

Participatory economics is a leadership model that will help your entire organization work smarter, not harder. Gene Woodard addresses this approach to leadership and training.

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A person checking a review on a mobile phone, with rating stars in the background
September 21, 2018 Kathleen Misovic

Don’t Panic Over a Negative Review

Most business owners will receive a negative online review at some point in their career. Learn proactive steps you can take to control customer reviews and your company's reputation.

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Shiny new cars at a dealership
September 13, 2018 Tim Conn

Pricing High-End Retail Facilities: Car Dealerships

​Pricing a contract for a high-end retail facility can be tricky. Don't forget to prioritize these variables for your quote.

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group business people sales pitch
September 11, 2018 Tim Poskin

Pitching Company Policies

How do you empower your cleaning team to carry out company policies? If it’s in the employee handbook, certainly they’ll follow it, right? Well, not necessarily.

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buzzwords
September 10, 2018 Lance Witschen

Employee Engagement Involves More Than Buzzwords

Allowing workers to give feedback on job site challenges conveys your organization cares about their health and welfare.

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Jeff Gardner, President of Maximum Performance Group, LLC
August 30, 2018 Kelly Zimmerman

How to Target Your Most Likely Contracts (and Close the Deal)

How much better would your bottom line look if you knew how to put all your eggs in the right baskets? Learn more on how to build your revenue quickly.

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Life raft full of money
August 30, 2018 Kelly Zimmerman

Planning for Budget Contingencies in Your Cleaning Operation

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John Bernhards, Associate Vice President for APPA
August 22, 2018 Kelly Zimmerman

Budget for the Lifespan of Your Facility

Oversight of a facility’s total cost of ownership can cause problems for owners who aren’t prepared to care for the property in the long term.

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Lucy Kalkman
August 2, 2018 Kathleen Misovic

Facilities VP Customizes Approach to Each Client

Sodexo's Lucy Kalkman discusses how a one-size-fits-all approach is not the way to go for optimum client satisfaction.

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Communication bubbles showing communication and training among housekeeping professionals
August 1, 2018

How Communication and Training Builds Housekeeping Professionals

For a team to be successful they must work well together, develop exceptional chemistry, and be led in an effective manner. All this is accomplished through communication and by finding a connection to those you are leading.

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​Nadine Palombo
July 31, 2018 Kathleen Misovic

Mentoring Is a Job Perk for PepsiCo Senior Manager

Nadine Palombo talks about how facility management is much more than cleaning. From fire codes to food service, she is leading in all areas of facility operations.

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A woman whose a leader in facility management
July 30, 2018 Jenean Merkel Perelstein

How Women Leaders in Facility Management Can Break Down Barriers

Female facility director Stephanie Poskin answers tough questions on perseverance and professional growth for women in the industry.

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