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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

Article
A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Part 2: Developing a Plan for Customer Retention
November 25, 2015 Jim Harris Sr. & Jeff Merrihew

Part 2: Developing a Plan for Customer Retention

It is important to create value in taking an organized approach to the renewal process.

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Air duct cleaning
November 24, 2015 Erin Brereton

Add-On Services that Can Have a Phenomenal Effect

It's possible to add specialized services for your clients without blowing your budget in the process.

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From the Mop to the Money
November 20, 2015 Judy Gillies

From the Mop to the Money

If you are a cleaning operations manager—whether in-house or contracted—you walk a tightrope every day.

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Where is the Big Money in Cleaning?
November 19, 2015 William R. Griffin

Where is the Big Money in Cleaning?

Higher-paying cleaning and maintenance jobs may involve specialty services that require more training, higher risks, and a limited number of competitors.

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Highlights from ISSA/INTERCLEAN North America 2015
November 13, 2015

Highlights from ISSA/INTERCLEAN North America 2015

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Secrets of Flawless Execution
November 13, 2015

Secrets of Flawless Execution

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Reaching Benchmarks in Educational Facilities
November 9, 2015

Reaching Benchmarks in Educational Facilities

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October 6, 2015

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The Future of Cleaning
October 1, 2015 Kevin Keeler

The Future of Cleaning

In early June, my partner and I traveled into the future of the cleaning industry, and what we saw was good—very good.

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Developing a Plan for Customer Retention
September 30, 2015 Jim Harris Sr. & Jeff Merrihew

Developing a Plan for Customer Retention

Attracting and landing a new customer can be challenging, time-consuming, and costly.

Article
Budgeting Your Building
September 29, 2015 Kylie Ora Lobell

Budgeting Your Building

It’s that time of year again—budget time! Consider these tips to help you get more bang for your buck and validate your expenses to your clients and supervisors.

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Education Breakdown
September 29, 2015 CMM Staff

Education Breakdown

ISSA/INTERCLEAN North America 2015 will offer nearly 50 convention seminars across nine tracks for cleaning industry professionals.

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