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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Pitching a Rate Increase
May 25, 2016 Ron Segura

Pitching a Rate Increase

Raising rates on a customer can be very difficult. In the mind of the cleaning contractor, there is the fear that by sending the client a proposal for a rate increase, there is a risk of losing the account.

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Creating Effective Client Surveys
May 25, 2016 Caden Hutchens

Creating Effective Client Surveys

How can client surveys be used more effectively by BSCs than for the sole purpose of gathering “good-to-know” feedback? Here are a few pointers to help your business get the most out of them.

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Survey Findings for Education Facilities
May 24, 2016

Survey Findings for Education Facilities

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Lessening Liability
May 23, 2016 Erin Brereton

Lessening Liability

Whether an operation is based within the facility it maintains or is an outside contracting company that cleans dozens of client office buildings, commercial cleaning providers—like most other service providers—need to proactively protect themselves.

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Bidding and Cleaning Industrial Facilities
May 20, 2016 William R. Griffin

Bidding and Cleaning Industrial Facilities

Manufacturing establishments account for roughly 8 percent of the U.S. workforce and billions in wages each year. As a result, industrial clients are a large and potentially profitable market with special cleaning needs.

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May 2016 Restroom Care Newsletter
May 13, 2016

May 2016 Restroom Care Newsletter

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Solutions for Your Top Restroom Care Challenges
May 6, 2016

Solutions for Your Top Restroom Care Challenges

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Upselling Hard Floor Care
April 29, 2016 Joel Craddock

Upselling Hard Floor Care

In facilities both large and small, no surface receives more use and requires more maintenance than the floor. Part of your job as a contractor is educating the client on how regularly scheduled maintenance is actually a safeguard to the bottom line.

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The Value of Determining a Pricing Strategy
April 28, 2016 Jim Harris Sr. & Jeff Merrihew

The Value of Determining a Pricing Strategy

The most critical first step in managing revenue is to develop a strong corporate discipline that clearly defines the pricing strategy of your services.

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Orbital scrubber
April 21, 2016 Sponsored by Square Scrub LLC

Things to Know About Square Scrub

Our equipment is truly American made. Yes, even our motor is American made. We focus 100% of our efforts on providing the best square cornered orbital machine we can.

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Holding On to Millennial Employees
April 5, 2016 Erin Brereton

Holding On to Millennial Employees

Holding on to millennial staff members can be a challenge, as 58 percent plan to stay in their jobs less than three years.

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Improving Production Rate Accuracy
March 31, 2016 Jim Harris Sr. & Jeff Merrihew

Improving Production Rate Accuracy

Organizations often use production rates, defined as “industry standards,” to determine staffing requirements and develop bids.

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