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Business & Management

A dentist exam room
June 26, 2019 Tim Conn

Bidding a Medical Facility Part 2: Doctor and Dentist Offices and Labs

Knowing specific tasks you are required to perform, such as wiping down exam tables and cleaning waiting room toys, will help you prepare a bid for specific medical facilities.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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presentation in front of group
June 15, 2019 Ricardo Regalado

Four Steps for Hiring Future Trainers

Creating a process is key for developing top employees and future leaders

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charts and graphs with magnifying glass and calculator
June 4, 2019 Siddarth Shetty

Analyzing the 4 Types of FM Analytics Correctly

Utilizing descriptive, diagnostic, predictive, and prescriptive analytics can help your business improve operations, save costs, and stand out from the competition.

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Stone Sealer and Enhancer
March 30, 2016

Stone Sealer and Enhancer

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Sweep and Dust Sheets
March 30, 2016

Sweep and Dust Sheets

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Disinfecting Tablets
March 30, 2016

Disinfecting Tablets

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When the Client Wants a Miracle
March 30, 2016 Erin Brereton

When the Client Wants a Miracle

Client requests may not line up with reality. However, while you can’t prevent challenging client demands, the way you respond to them can determine the outcome clients expect—and potentially make or break your business relationship.

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Motivating Techniques
March 29, 2016 Kevin Keeler

Motivating Techniques

There are generally two principles that motivate staff performance: fear of losing something or the opportunity of gaining something.

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Contract Clauses
March 28, 2016 William R. Griffin

Contract Clauses

Contract terms, clauses, and specifications are legal documents that bind and outline the terms of agreement and service between a customer and service provider.

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2016 Carpet Care Webcast
March 16, 2016

2016 Carpet Care Webcast

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Dispensers
March 15, 2016

Dispensers

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Infection Prevention in the Modern Office
March 8, 2016 Tobi Colbert

Infection Prevention in the Modern Office

We’ve witnessed a number of changes in how people work; or possibly, we should say in where people work.

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Hiring the Next Generation
March 2, 2016 Erin Brereton

Hiring the Next Generation

To successfully hire millennial employees, commercial cleaning service providers will need to understand what amenities, outreach efforts, and schedules generation members want—and what training and career development they’ll need.

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Carpet Care e-Newsletter
March 1, 2016

Carpet Care e-Newsletter

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Customer Service vs. Customer Satisfaction
February 26, 2016 Ron Harrison

Customer Service vs. Customer Satisfaction

Providing “acceptable service" essentially means the contractor is meeting the expectations of an agreement with a client. Providing "satisfaction," however, requires taking the level of service above and beyond the stipulated service agreement.

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