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Business & Management

Inside of a dialysis center showing treatment stations
August 1, 2019 Tim Conn

Bidding a Medical Facility Part 3: Dialysis Centers

Knowing how to properly handle biohazardous waste is critical for any cleaning service considering making a bid to clean a dialysis center.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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Dictionary definition of legislative
July 23, 2019 Ariel Feldman

Advocating for the Cleaning Industry

ISSA tracks and addresses various legislative issues pertaining to the cleaning and maintenance industry to educate and engage its members, policymakers, and the public at large.

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executive looking out window
July 17, 2019 Bruce DeLoatch

The Science of Leadership

Learn how to developing yourself as an effective leader can be the best way to develop and retain superstar employees.

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Bidding on Schools and Universities
July 13, 2016 William R. Griffin

Bidding on Schools and Universities

Educational facilities are a growing market that contractors are penetrating. This includes day and evening cleaning in public and private schools of all types and sizes.

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Paving the Way for Product Mapping
June 6, 2016 Tobi Colbert

Paving the Way for Product Mapping

For the small mom-and-pop cleaning contractor, cleaning supply costs may be a minor concern. Of course, everyone wants to get the best product at the best price, but in many cases, supplies may be a small cost compared to the overall business operation.

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Disrupt Your Janitorial Business
June 1, 2016 Judy Gillies

Disrupt Your Janitorial Business

There are already disruptions happening in the janitorial industry, and if you aren’t aware of them, much less using them to your advantage, you will be left behind.

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The Steps of Progressive Discipline
May 27, 2016 Brant Insero

The Steps of Progressive Discipline

The goal of progressive discipline is to provide guidance, coaching, and learning opportunities for both the employee and supervisor.

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Pitching a Rate Increase
May 25, 2016 Ron Segura

Pitching a Rate Increase

Raising rates on a customer can be very difficult. In the mind of the cleaning contractor, there is the fear that by sending the client a proposal for a rate increase, there is a risk of losing the account.

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Creating Effective Client Surveys
May 25, 2016 Caden Hutchens

Creating Effective Client Surveys

How can client surveys be used more effectively by BSCs than for the sole purpose of gathering “good-to-know” feedback? Here are a few pointers to help your business get the most out of them.

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Survey Findings for Education Facilities
May 24, 2016

Survey Findings for Education Facilities

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Lessening Liability
May 23, 2016 Erin Brereton

Lessening Liability

Whether an operation is based within the facility it maintains or is an outside contracting company that cleans dozens of client office buildings, commercial cleaning providers—like most other service providers—need to proactively protect themselves.

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Bidding and Cleaning Industrial Facilities
May 20, 2016 William R. Griffin

Bidding and Cleaning Industrial Facilities

Manufacturing establishments account for roughly 8 percent of the U.S. workforce and billions in wages each year. As a result, industrial clients are a large and potentially profitable market with special cleaning needs.

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May 2016 Restroom Care Newsletter
May 13, 2016

May 2016 Restroom Care Newsletter

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Solutions for Your Top Restroom Care Challenges
May 6, 2016

Solutions for Your Top Restroom Care Challenges

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Upselling Hard Floor Care
April 29, 2016 Joel Craddock

Upselling Hard Floor Care

In facilities both large and small, no surface receives more use and requires more maintenance than the floor. Part of your job as a contractor is educating the client on how regularly scheduled maintenance is actually a safeguard to the bottom line.

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