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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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Dealing With a New Building Manager
October 3, 2016 Ron Segura

Dealing With a New Building Manager

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What Facility Pros Should Know About Safety Signs
October 3, 2016 Dennis Knapp

What Facility Pros Should Know About Safety Signs

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Field Training: Difficult, but Vital
October 3, 2016 Allen Rathey

Field Training: Difficult, but Vital

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Top to Bottom: The Challenge of Organizational Clarity
September 29, 2016 Jim Harris Sr. & Jeff Merrihew

Top to Bottom: The Challenge of Organizational Clarity

Maintaining organizational clarity from senior management to the operative level is necessary to ensure consistent service delivery.

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Bidding and Estimating Convention Centers
September 28, 2016 William R. Griffin

Bidding and Estimating Convention Centers

Cleaning convention centers, regardless of size, takes people, products, equipment, and planning.

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Federal Overtime Regulation Revisions
August 31, 2016 Bill Balek

Federal Overtime Regulation Revisions

Effective December 1, 2016, employers must be in compliance with the U.S. Department of Labor’s (DOL) much anticipated Final Rule that substantially revises the federal overtime pay regulations.

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Savings Stashed in the Janitorial Closet
August 29, 2016 Terry Sambrowski

Savings Stashed in the Janitorial Closet

Often we hear that cleaning solutions only amount to 5 or 10 percent of a cleaning contractor’s overhead. However, this 5 or 10 percent can really add up as a contract cleaning business grows.

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BSC Business Roundup
August 26, 2016 CMM Staff

BSC Business Roundup

To better understand the often-complex dynamics of BSC businesses in today’s marketplace, Cleaning and Maintenance Management (CMM) conducted our annual BSC Benchmarking Survey this spring.

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The Care and Cleaning of Health Care Facilities
August 23, 2016 William R. Griffin

The Care and Cleaning of Health Care Facilities

Health care facilities, by their very nature, pose a number of challenges to building service contractors, including how they should be cleaned and the risks that workers will face.

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On Track and On Time
August 10, 2016 Jim Harris Sr. & Jeff Merrihew

On Track and On Time

The major challenge building service contractors (BSCs) face when it comes to retaining accounts and earning a profit is keeping front-line personnel on track and on time as it relates to delivering quality services that have been stated in the service agreement.

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Buy-ins and Visions
August 9, 2016 Ron Segura

Buy-ins and Visions

It’s hard enough to ask cleaning professionals to make changes in their cleaning routines, procedures, and the products they use to perform their cleaning tasks, but when management purchases a piece of equipment (a cleaning solution or tool)without their advanced “buy-in,” you can expect additional resistance.

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Proper Performance Review Protocol
July 29, 2016 Octavia Perez

Proper Performance Review Protocol

Through performance reviews, you can work as a team to identify any barriers that the employee may be experiencing.

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