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Business & Management

proposal
December 5, 2019 Ricardo Regalado

Elements of a Winning Proposal

Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.

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leadership skills
December 2, 2019 Dan Ringo

The 5 Cs of a Great Facilities Manager

Five traits to look for when selecting a service provider for facilities management

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Staffing challenges
November 25, 2019 Amy W. Richardson

Staffing Challenges Continue for BSCs

Recruiting and retaining staff continues to be a challenge for building service contractors.

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Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities
November 11, 2019 Nan Hallock

Government Incentives for Hiring Ex-Offenders, Veterans, and People with Disabilities

​An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.

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Coaching vs. Mentoring
December 9, 2016 Brant Insero

Coaching vs. Mentoring

Two often forgotten titles—coach and mentor—aren’t official titles within a company’s organizational chart, but they are important to the growth of an organization as they directly affect the future of the employees.

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Tackling the Condo and Apartment Market
December 2, 2016 William R. Griffin

Tackling the Condo and Apartment Market

This market has many sub-segments of service and specialization, such as turnover cleaning of vacant units, regular cleaning of common areas,cleanup of post-construction and remodeling, and removal of pet stains and odors.

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Consistency Across the Board
December 2, 2016 Lance Witschen

Consistency Across the Board

Winning new customers in today’s cleaning industry means standing out from the competition. The best way to retain your key accounts is by providing quality, consistent service across the board.

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Taking Tech to Your Core
November 28, 2016 Jim Harris Sr. & Jeff Merrihew

Taking Tech to Your Core

Three current technologies stand out in how they directly support and enhance the core processes: Customer relationship management (CRM) software, online survey software, and workloading and routing software.

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#TVTuesday: Negotiating Salary: Part 2
November 22, 2016

#TVTuesday: Negotiating Salary: Part 2

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Creating More Productive Cleaning Schedules
November 18, 2016 Caden Hutchens

Creating More Productive Cleaning Schedules

Technology has gradually revolutionized the way managers in the cleaning industry stay connected to employees and clients. Scheduling technology can save BSCs and facility managers countless hours of work and worry

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ISSA/INTERCLEAN North America 2016 Recap
November 16, 2016

ISSA/INTERCLEAN North America 2016 Recap

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Transitioning from Worker to Supervisor
October 13, 2016 William R. Griffin

Transitioning from Worker to Supervisor

One of the best ways to find a new supervisor or leader is to develop and promote an individual from within the ranks of your existing staff.

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Transitioning to Green and Sustainable Cleaning
October 11, 2016 Stephen Ashkin

Transitioning to Green and Sustainable Cleaning

Contractors should adopt green and sustainability initiatives, products, and procedures to help ensure they reach their own financial goals and also secure their survival in the professional cleaning industry of the future.

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Lean Cleaning for Healthy Environments
October 10, 2016 Allen Rathey

Lean Cleaning for Healthy Environments

The concept of “lean” is about eliminating waste from the workplace. Cleaning organizations can use lean principles to improve the workforce without eliminating employees.

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Adding the Value to Clean
October 6, 2016 Judy Gillies

Adding the Value to Clean

Today’s facility managers are under constant pressure to defend the importance of a clean and safe environment, while cutting budgets to satisfy those looking only at their bottom line.

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Unlock the Value of Clean
October 3, 2016 Bill Balek

Unlock the Value of Clean

Implementing proper and effective cleaning can directly affect employee attendance and productivity, asset preservation, and customer satisfaction. Helping decision-makers change the way they view cleaning—not as a cost but as an investment—can go a long way to preserving budgets while improving the business.

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