Tips on how to spice up your proposals with stylish and impactful elements to win more business and make it easier for clients to choose you.Article
Business & Management
Five traits to look for when selecting a service provider for facilities managementArticle
Recruiting and retaining staff continues to be a challenge for building service contractors.Article
An all-new ISSA state-by-state summary of economic incentives for hiring nonviolent ex-offenders, people with disabilities, and armed forces veterans is now available at ISSA.com.Article
Two often forgotten titles—coach and mentor—aren’t official titles within a company’s organizational chart, but they are important to the growth of an organization as they directly affect the future of the employees.Article
This market has many sub-segments of service and specialization, such as turnover cleaning of vacant units, regular cleaning of common areas,cleanup of post-construction and remodeling, and removal of pet stains and odors.
Winning new customers in today’s cleaning industry means standing out from the competition. The best way to retain your key accounts is by providing quality, consistent service across the board.Article
Three current technologies stand out in how they directly support and enhance the core processes: Customer relationship management (CRM) software, online survey software, and workloading and routing software.Article
Technology has gradually revolutionized the way managers in the cleaning industry stay connected to employees and clients. Scheduling technology can save BSCs and facility managers countless hours of work and worryArticle
One of the best ways to find a new supervisor or leader is to develop and promote an individual from within the ranks of your existing staff.
Contractors should adopt green and sustainability initiatives, products, and procedures to help ensure they reach their own financial goals and also secure their survival in the professional cleaning industry of the future.Article
The concept of “lean” is about eliminating waste from the workplace. Cleaning organizations can use lean principles to improve the workforce without eliminating employees.Article
Today’s facility managers are under constant pressure to defend the importance of a clean and safe environment, while cutting budgets to satisfy those looking only at their bottom line.
Implementing proper and effective cleaning can directly affect employee attendance and productivity, asset preservation, and customer satisfaction. Helping decision-makers change the way they view cleaning—not as a cost but as an investment—can go a long way to preserving budgets while improving the business.