Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.
ArticleBusiness & Management
ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.
ArticleThe way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.
ArticleCMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies
ArticleThrough performance reviews, you can work as a team to identify any barriers that the employee may be experiencing.
ArticleInstead of relying on 21st-Century marketing techniques, he used one of the oldest tools in the business handbook: face-to-face networking.
ArticleThe term “change blindness” essentially refers to a person not noticing a change—or set of changes—in his or her environment.
ArticleMaximizing cleaning budgets is a major goal of any cleaning operation. Above all, this means assigning the right number of cleaners to cover a certain area.
Educational facilities are a growing market that contractors are penetrating. This includes day and evening cleaning in public and private schools of all types and sizes.
ArticleFor the small mom-and-pop cleaning contractor, cleaning supply costs may be a minor concern. Of course, everyone wants to get the best product at the best price, but in many cases, supplies may be a small cost compared to the overall business operation.
ArticleThere are already disruptions happening in the janitorial industry, and if you aren’t aware of them, much less using them to your advantage, you will be left behind.
ArticleThe goal of progressive discipline is to provide guidance, coaching, and learning opportunities for both the employee and supervisor.
ArticleRaising rates on a customer can be very difficult. In the mind of the cleaning contractor, there is the fear that by sending the client a proposal for a rate increase, there is a risk of losing the account.
ArticleHow can client surveys be used more effectively by BSCs than for the sole purpose of gathering “good-to-know” feedback? Here are a few pointers to help your business get the most out of them.
ArticleWhether an operation is based within the facility it maintains or is an outside contracting company that cleans dozens of client office buildings, commercial cleaning providers—like most other service providers—need to proactively protect themselves.
Article