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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Looking to the Future; Learning From the Past
January 3, 2017 Kevin Keeler

Looking to the Future; Learning From the Past

Running an effective operation has always come down to the basics: planning, training, and the utilization of the most effective cleaning techniques.

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Want a Guaranteed Profit Increase?
December 30, 2016 Cliff Beiser

Want a Guaranteed Profit Increase?

Wrangle up more money in your budget by properly maintaining a building’s assets. Here's an example of how to do that with carpet.

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The Business Transition
December 27, 2016 Ron Segura

The Business Transition

Most successful and profitable business owners eventually reach the point where they believe it is in their best interest to step down.

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Reducing Costs with Technology
December 26, 2016 William R. Griffin

Reducing Costs with Technology

Before buying a piece of equipment, use in it on site for several weeks to make sure that it will really reduce your costs.

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Dealing With Salt During Harsh Winters
December 10, 2016 Joel Craddock

Dealing With Salt During Harsh Winters

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Coaching vs. Mentoring
December 9, 2016 Brant Insero

Coaching vs. Mentoring

Two often forgotten titles—coach and mentor—aren’t official titles within a company’s organizational chart, but they are important to the growth of an organization as they directly affect the future of the employees.

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Tackling the Condo and Apartment Market
December 2, 2016 William R. Griffin

Tackling the Condo and Apartment Market

This market has many sub-segments of service and specialization, such as turnover cleaning of vacant units, regular cleaning of common areas,cleanup of post-construction and remodeling, and removal of pet stains and odors.

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Consistency Across the Board
December 2, 2016 Lance Witschen

Consistency Across the Board

Winning new customers in today’s cleaning industry means standing out from the competition. The best way to retain your key accounts is by providing quality, consistent service across the board.

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Taking Tech to Your Core
November 28, 2016 Jim Harris Sr. & Jeff Merrihew

Taking Tech to Your Core

Three current technologies stand out in how they directly support and enhance the core processes: Customer relationship management (CRM) software, online survey software, and workloading and routing software.

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#TVTuesday: Negotiating Salary: Part 2
November 22, 2016

#TVTuesday: Negotiating Salary: Part 2

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Creating More Productive Cleaning Schedules
November 18, 2016 Caden Hutchens

Creating More Productive Cleaning Schedules

Technology has gradually revolutionized the way managers in the cleaning industry stay connected to employees and clients. Scheduling technology can save BSCs and facility managers countless hours of work and worry

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ISSA/INTERCLEAN North America 2016 Recap
November 16, 2016

ISSA/INTERCLEAN North America 2016 Recap

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