Advertisement
See What's New in

Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

Article
Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

Article
exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

Article
woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

Article
Selecting the Best Service Provider
March 10, 2017 Bill McGarvey

Selecting the Best Service Provider

Keep in mind: Service providers often have to back their service into a price and keep the facility clean while maintaining a profit.

Article
More Than a Folded Map
March 9, 2017 Kevin Keeler

More Than a Folded Map

Here are some factors to consider when outlining work assignments.

Article
Caring for Carpet: Learn to Preserve This Valuable Facility Asset
March 9, 2017

Caring for Carpet: Learn to Preserve This Valuable Facility Asset

Article
When to Fire a Client
March 8, 2017 Joel Craddock

When to Fire a Client

Firing a client shouldn’t be done in a moment of frustration, but sometimes relationship just don't work out.

Article
Managing Multiple Facilities
March 8, 2017 Tim Conn

Managing Multiple Facilities

Consistency creates a level of trust among custodians, management, and other decision-makers within an organization.

Article
Planning for Change
March 7, 2017 Stephen Ashkin

Planning for Change

With a new president and administration in the White House, it is hard to predict how the next four years will unfold, particularly for our industry.

Article
Purchasing Considerations for Decision-Makers
March 7, 2017 Bill McGarvey

Purchasing Considerations for Decision-Makers

Costs associated with employee safety, storage, training, and waste can often negate any potential savings from buying a cheaper product.

Article
Production Rates and Costs for K–12
March 3, 2017 William R. Griffin

Production Rates and Costs for K–12

As with other types of cleaning, consider your staff, process, equipment, and budget when bidding on a school district.

Article
Aligning With Your Customer
February 7, 2017 Judy Gillies

Aligning With Your Customer

Today’s facility managers spend more time putting out fires than planning strategies for keeping their facilities clean.

Article
From Complainer to Flag Waver
January 31, 2017 Ron Segura

From Complainer to Flag Waver

In most cases, even a challenging customer can be turned into a flag waver—someone who really applauds your service—with a little time and care.

Article
Bidding Stadiums and Sports Venues
January 30, 2017 William R. Griffin

Bidding Stadiums and Sports Venues

Facility sizes and attendance levels will affect the amount of cleaning staff you need.

Article
Bed Bugs, Rodents & Angry Parents Infest Washington, D.C. School
January 7, 2017 CMM Staff

Bed Bugs, Rodents & Angry Parents Infest Washington, D.C. School

Article