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Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

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High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

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A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

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top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

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Unlock the Value of Clean
October 3, 2016 Bill Balek

Unlock the Value of Clean

Implementing proper and effective cleaning can directly affect employee attendance and productivity, asset preservation, and customer satisfaction. Helping decision-makers change the way they view cleaning—not as a cost but as an investment—can go a long way to preserving budgets while improving the business.

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Dealing With a New Building Manager
October 3, 2016 Ron Segura

Dealing With a New Building Manager

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What Facility Pros Should Know About Safety Signs
October 3, 2016 Dennis Knapp

What Facility Pros Should Know About Safety Signs

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Field Training: Difficult, but Vital
October 3, 2016 Allen Rathey

Field Training: Difficult, but Vital

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Top to Bottom: The Challenge of Organizational Clarity
September 29, 2016 Jim Harris Sr. & Jeff Merrihew

Top to Bottom: The Challenge of Organizational Clarity

Maintaining organizational clarity from senior management to the operative level is necessary to ensure consistent service delivery.

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Bidding and Estimating Convention Centers
September 28, 2016 William R. Griffin

Bidding and Estimating Convention Centers

Cleaning convention centers, regardless of size, takes people, products, equipment, and planning.

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Federal Overtime Regulation Revisions
August 31, 2016 Bill Balek

Federal Overtime Regulation Revisions

Effective December 1, 2016, employers must be in compliance with the U.S. Department of Labor’s (DOL) much anticipated Final Rule that substantially revises the federal overtime pay regulations.

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Savings Stashed in the Janitorial Closet
August 29, 2016 Terry Sambrowski

Savings Stashed in the Janitorial Closet

Often we hear that cleaning solutions only amount to 5 or 10 percent of a cleaning contractor’s overhead. However, this 5 or 10 percent can really add up as a contract cleaning business grows.

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BSC Business Roundup
August 26, 2016 CMM Staff

BSC Business Roundup

To better understand the often-complex dynamics of BSC businesses in today’s marketplace, Cleaning and Maintenance Management (CMM) conducted our annual BSC Benchmarking Survey this spring.

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The Care and Cleaning of Health Care Facilities
August 23, 2016 William R. Griffin

The Care and Cleaning of Health Care Facilities

Health care facilities, by their very nature, pose a number of challenges to building service contractors, including how they should be cleaned and the risks that workers will face.

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On Track and On Time
August 10, 2016 Jim Harris Sr. & Jeff Merrihew

On Track and On Time

The major challenge building service contractors (BSCs) face when it comes to retaining accounts and earning a profit is keeping front-line personnel on track and on time as it relates to delivering quality services that have been stated in the service agreement.

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Buy-ins and Visions
August 9, 2016 Ron Segura

Buy-ins and Visions

It’s hard enough to ask cleaning professionals to make changes in their cleaning routines, procedures, and the products they use to perform their cleaning tasks, but when management purchases a piece of equipment (a cleaning solution or tool)without their advanced “buy-in,” you can expect additional resistance.

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