Advertisement
See What's New in

Business & Management

A blurred image of two men doing a walk-through
February 11, 2019 Ricardo Regalado

Master the Walk-Through, Master Your Bid

Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.

Article
High Dusting Kits from ProTeam
February 6, 2019 Sponsored by ProTeam

High Dusting Kits from ProTeam

ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.

Article
A person writing an online review on a laptop
January 2, 2019 Kathleen Misovic

Take Control of Your Company’s Online Presence

The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.

Article
top BSC challenges
December 18, 2018 Kelly Zimmerman

Wage Increases Won’t Stop BSC Expansions

CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companies

Article
Dealing With Salt During Harsh Winters
December 10, 2016 Joel Craddock

Dealing With Salt During Harsh Winters

Article
Coaching vs. Mentoring
December 9, 2016 Brant Insero

Coaching vs. Mentoring

Two often forgotten titles—coach and mentor—aren’t official titles within a company’s organizational chart, but they are important to the growth of an organization as they directly affect the future of the employees.

Article
Tackling the Condo and Apartment Market
December 2, 2016 William R. Griffin

Tackling the Condo and Apartment Market

This market has many sub-segments of service and specialization, such as turnover cleaning of vacant units, regular cleaning of common areas,cleanup of post-construction and remodeling, and removal of pet stains and odors.

Article
Consistency Across the Board
December 2, 2016 Lance Witschen

Consistency Across the Board

Winning new customers in today’s cleaning industry means standing out from the competition. The best way to retain your key accounts is by providing quality, consistent service across the board.

Article
Taking Tech to Your Core
November 28, 2016 Jim Harris Sr. & Jeff Merrihew

Taking Tech to Your Core

Three current technologies stand out in how they directly support and enhance the core processes: Customer relationship management (CRM) software, online survey software, and workloading and routing software.

Article
#TVTuesday: Negotiating Salary: Part 2
November 22, 2016

#TVTuesday: Negotiating Salary: Part 2

Video
Creating More Productive Cleaning Schedules
November 18, 2016 Caden Hutchens

Creating More Productive Cleaning Schedules

Technology has gradually revolutionized the way managers in the cleaning industry stay connected to employees and clients. Scheduling technology can save BSCs and facility managers countless hours of work and worry

Article
ISSA/INTERCLEAN North America 2016 Recap
November 16, 2016

ISSA/INTERCLEAN North America 2016 Recap

Article
Transitioning from Worker to Supervisor
October 13, 2016 William R. Griffin

Transitioning from Worker to Supervisor

One of the best ways to find a new supervisor or leader is to develop and promote an individual from within the ranks of your existing staff.

Article
Transitioning to Green and Sustainable Cleaning
October 11, 2016 Stephen Ashkin

Transitioning to Green and Sustainable Cleaning

Contractors should adopt green and sustainability initiatives, products, and procedures to help ensure they reach their own financial goals and also secure their survival in the professional cleaning industry of the future.

Article
Lean Cleaning for Healthy Environments
October 10, 2016 Allen Rathey

Lean Cleaning for Healthy Environments

The concept of “lean” is about eliminating waste from the workplace. Cleaning organizations can use lean principles to improve the workforce without eliminating employees.

Article
Adding the Value to Clean
October 6, 2016 Judy Gillies

Adding the Value to Clean

Today’s facility managers are under constant pressure to defend the importance of a clean and safe environment, while cutting budgets to satisfy those looking only at their bottom line.

Article