Learn three steps you can take during facility walk-throughs to become a proficient bidder and win more contracts.Article
Business & Management
ProTeam® offers High Dusting Kits that bring many above-the-floor areas within the cleaner’s reach for safe and efficient cleaning.Article
The way you respond to people who write negative online reviews of your business can save your company's reputation and win back disgruntled customers.Article
CMM survey shows staffing is a top issue, but the market looks bright for contract cleaning companiesArticle
Two often forgotten titles—coach and mentor—aren’t official titles within a company’s organizational chart, but they are important to the growth of an organization as they directly affect the future of the employees.Article
This market has many sub-segments of service and specialization, such as turnover cleaning of vacant units, regular cleaning of common areas,cleanup of post-construction and remodeling, and removal of pet stains and odors.
Winning new customers in today’s cleaning industry means standing out from the competition. The best way to retain your key accounts is by providing quality, consistent service across the board.Article
Three current technologies stand out in how they directly support and enhance the core processes: Customer relationship management (CRM) software, online survey software, and workloading and routing software.Article
Technology has gradually revolutionized the way managers in the cleaning industry stay connected to employees and clients. Scheduling technology can save BSCs and facility managers countless hours of work and worryArticle
One of the best ways to find a new supervisor or leader is to develop and promote an individual from within the ranks of your existing staff.
Contractors should adopt green and sustainability initiatives, products, and procedures to help ensure they reach their own financial goals and also secure their survival in the professional cleaning industry of the future.Article
The concept of “lean” is about eliminating waste from the workplace. Cleaning organizations can use lean principles to improve the workforce without eliminating employees.Article
Today’s facility managers are under constant pressure to defend the importance of a clean and safe environment, while cutting budgets to satisfy those looking only at their bottom line.