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Business & Management

ESL Employees
October 9, 2019 Nan Hallock

Managing ESL Employees

Thoughtful supervisors can help ensure the success of individual employees who speak English as a second language and teams by building bridges of understanding.

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Drawing of people with thought bubbles over their heads
October 7, 2019 Mili Washington

IICRC Standards

Following industry standards helps your firm streamline processes, trim costs, build credibility, and earn customer loyalty, which ultimately boosts your bottom line.

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exterior building
September 30, 2019 Sponsored by SunBelt Rentals

2019 BSC/Contract Cleaning Benchmarking Survey Report

Find the latest business outlook from fellow building service contractors (BSCs), broken down by business type, size, revenue, geographical location, and more.

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woman holding cleaning supplies
September 20, 2019 Mariah Bliss

6 Tips for Starting Your Own Commercial Cleaning Company

Check out these six tips on how to start a cleaning business, with advice on everything from picking out your cleaning territory to getting your first customer.

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Levels of Clean
August 30, 2017 Joel Craddock

Levels of Clean

Breaking down facility needs into one of several cleaning performance levels can help to set realistic expectations across the board.

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Planning for the Future
August 28, 2017 Kelly Zimmerman

Planning for the Future

A majority of CMM readers are either within a decade of or past retirement age. How are their organizations supposed to replace them once they get there?

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How Low Can You Go?
August 24, 2017 William R. Griffin

How Low Can You Go?

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Cleaning Is Not Black and White
August 4, 2017 Judy Gillies

Cleaning Is Not Black and White

Here are six steps you must take into consideration when calculating labor hours.

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Create a 2018 FM Budget
July 31, 2017 Ray Demes

Create a 2018 FM Budget

Here are five financial tips you should follow to ensure your building continues to flourish in the coming year.

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Be Careful When Offering Add-On Services
July 28, 2017 Ron Segura

Be Careful When Offering Add-On Services

The benefit of offering add-on services comes down to one thing: creating additional revenue streams for the company.

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Think Snow While the Summer Sun Shines
July 27, 2017 William R. Griffin

Think Snow While the Summer Sun Shines

If you service areas that are prone to wet and freezing temperatures, chances are you will be responsible for ice and snow removal. How should you bid these services?

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Time to Upgrade
July 26, 2017 Joel Craddock

Time to Upgrade

Holding on to outdated and cheap equipment can be the most expensive choice you’ll ever make. Here's how spending some of your hard-earned money can increase your bottom line.

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Uncover Opportunity
July 25, 2017 Lisa Richter

Uncover Opportunity

The focus is definitely on uncovering new opportunities for those who plan to attend ISSA/INTERCLEAN® North America 2017.

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Stop Worrying About the Other Guy
July 14, 2017 Lance Witschen

Stop Worrying About the Other Guy

Continuous improvement is something we should all strive to achieve.

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How to Check the Pulse of Your Organization
July 11, 2017 Tim Conn

How to Check the Pulse of Your Organization

What is often forgotten is the people who provide that service can make or break the business.

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Strategize for the Future: Create a Disaster Plan
July 11, 2017 Jack Brosnan

Strategize for the Future: Create a Disaster Plan

It’s nearly impossible to know when a disaster will strike, and yet any of them could result in complete failure for an organization.

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