IEHA Joins College in Housekeeping Research Project

May 14, 2019

IEHA, a Division of ISSA, the worldwide cleaning industry association, and the University of Nevada, Las Vegas (UNLV) William F. Harrah College of Hospitality (HCOH) have agreed to partner on research to assist hotel housekeepers. The organizations will work together to further shared goals of research-driven education for directors of housekeeping in hotels, casinos, cruise ships, and similar venues worldwide.

This partnership will involve a needs, attitudes, and awareness assessment of both IEHA and non-IEHA hotel members to conceptualize and tailor education to meet challenges such as:

  • Reducing injuries among housekeepers
  • Producing a clean, healthy guest environment
  • Incorporating high-performance, labor-saving methods
  • Raising the status of the profession.

“The work of directors of housekeeping and room attendants is crucial to guest satisfaction and hotel success,” notes Michael Patterson, IEHA executive director. “We aim to support this vital work through research and related IEHA education that helps both executive housekeepers and line workers find a greater sense of accomplishment in their work, while improving cleanliness, health, and business outcomes.”


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