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IEHA and Deming Institute Join Forces

January 30, 2019

IEHA, a Division of ISSA, has entered into a partnership with the W. Edwards Deming Institute®. The agreement allows IEHA to share the institute’s acclaimed Deming Philosophy and the Deming Leadership System with its members.

The late Dr. W. Edwards Deming, the Deming Institute’s namesake, was an outspoken advocate of using what he referred to as “Profound Knowledge” to promote pride in workmanship, higher-quality results, and a happier workforce. IEHA’s educational programs will work in tandem with the Deming Institute to help redefine customer expectations of quality while promoting measurable outcomes and high standards that, in turn, change the way the world views cleaning.

“We believe partnering with the Deming Institute is an important step in helping our members become ever more successful,” said IEHA Executive Director Michael Patterson. “IEHA wishes to bring Dr. Deming’s ‘Profound Knowledge’ philosophy to our members, which includes helping them adopt a total systems approach to facility care and maintenance among other initiatives.”

The Deming Institute will serve as reviewers of IEHA’s existing Integrated Cleaning and Measurement (ICM) learning and training modules in addition to four Deming Institute-related modules that are expected to roll out in 2019. In November 2019, IEHA will host a Deming Institute workshop at ISSA Show North America in Las Vegas, NV. This educational session is expected to become an annual event and will demonstrate how to integrate Dr. Deming’s principles with the needs of IEHA members and facilities for the benefit of the entire industry.

Learn more about the IEHA and Deming Institute partnership.

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