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Beware, Pirates Abound!

July 26, 2019

ISSA has received reports that other companies are posing as official hotel vendors. These unauthorized housing companies (also known as hotel “poachers”) have been contacting ISSA members offering cheaper rates at hotels in the ISSA Show North America room block. This practice, also known as “room pirating,” is a scam that all convention attendees should be aware of in order to avoid passing along personal and financial information.

Hotel poachers will claim to be an ISSA Show “partner” or the “official housing company,” and they often represent themselves as being affiliated with the show through their unauthorized use of ISSA trademarks. Hotel poachers may require that rooms be fully prepaid, that charges are non-refundable or subject to steep change fees, and that room types may not be guaranteed. Room poachers often don’t deliver on promises to attendees. When guests arrive, the reservations are often non-existent, or the hotels are far from the event location. Sometimes, hefty cancellation charges are billed to your credit card or the vendor has gone out of business after taking reservations, resulting in lost deposits.

Avoid the pirates and book your stay with the one and only official hotel provider of ISSA Show North America— onPeak. Reserve your hotel within the ISSA room block through onPeak by using this link or by calling onPeak directly at (866) 575 4149 Toll-Free. Hotel reservations made through any company other than onPeak are at the exclusive risk of the individual.

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