Combating “Improvement Blindness”
Business and Management
The term “change blindness” essentially refers to a person not noticing a change—or set of changes—in his or her environment.
ArticleTobi Colbert
Director of Business Development and Member Services at the National Service Alliance (NSA)
Tobi Colbert is director of business development and member services at the National Service Alliance (NSA), a leading group purchasing organization for larger building service contractors and related businesses in the United States. She can be reached at [email protected].
Articles by Tobi Colbert
Paving the Way for Product Mapping
Business and Management
For the small mom-and-pop cleaning contractor, cleaning supply costs may be a minor concern. Of course, everyone wants to get the best product at the best price, but in many cases, supplies may be a small cost compared to the overall business operation.
Article
Infection Prevention in the Modern Office
Infection Control
We’ve witnessed a number of changes in how people work; or possibly, we should say in where people work.
Article
Handling the Walk-through
Facility Management
Whenever building service contractors (BSCs) get together, the topics they are most likely to discuss are bids and bidding. However, one of the most important issues—and some might say the most important issue—often overlooked during the bidding process is making the most of the walk-through.
Article