Judy Gillies

When a building service contractor begins working on a new contract for a facility manager, these key factors will help develop a strong relationship between the two entities.

Standardize, document, inspect, train, and implement. Follow these five steps to cleaner operations.

This perfect storm of trending business decisions can sabotage cleaning operations if facility managers don’t head them off.

Here are six steps you must take into consideration when calculating labor hours.

It’s not surprising that gaps exist between client expectations and contractor deliverables.

Today’s facility managers spend more time putting out fires than planning strategies for keeping their facilities clean.

Today’s facility managers are under constant pressure to defend the importance of a clean and safe environment, while cutting budgets to satisfy those looking only at their bottom line.

There are already disruptions happening in the janitorial industry, and if you aren’t aware of them, much less using them to your advantage, you will be left behind.

Continuous improvement requires continuous evaluation, which is exactly where cleaning inspections come into play.

If you are a cleaning operations manager—whether in-house or contracted—you walk a tightrope every day.

In order to take our place as professional partners in the field of facility management, we have to be more serious about accountability.

Being proactive, or rather, finding and addressing problems head-on rather than waiting until they escalate, is the best tool for customer satisfaction.