The 4-1-1 on ISSA Online Training

Stop by the Connection Corner to learn how online training can benefit your business

The 4-1-1 on ISSA Online Training

With ISSA Show North America 2018 featuring so many offerings and so little time to fit it all in, it’s easy to overlook some of the smaller, but valuable, opportunities calling out to facility service providers. One way to ensure you are able to maximize your experience at this year’s trade show is by attending ISSA’s free Connection Corner sessions in Booth 1553. These sessions are quick-hitting, 30-minute presentations that provide hands-on solutions in a manageable time frame.

The following session offers a sample of the tips and tricks attendees will acquire from attending ISSA’s Connection Corner sessions:

Hold On! ISSA Online Training Programs, What’s In It For You?

Presenter: Lucas Wendt

Tuesday, October 30

1:30–2:00 p.m.

Training front-line workers is an investment of time, money, and other resources. It’s important to ensure training is properly tackled from the get-go to ensure time and resources aren’t wasted due to improper cleaning or maintenance techniques.

Technology advancements such as learning management systems can help mitigate the expenses of ongoing training by removing the cost of travel and days away from the office, according to Lucas Wendt, ISSA’s Cleaning Management Institute training development specialist. “On-demand training is essential for all businesses as technology continues to change the industry, but the greatest benefit is the immediacy of the access to the training,” he says.

Wendt also mentions the following benefits to learning management systems or software-based training tools:

  • Streamlined training: Learning management systems are helpful for cleaning operations that have employees requiring training during different shifts. Online training provides a streamlined program, so all employees are receiving the same training techniques and instructions. This helps to strengthen quality assurance efforts across the organization.
  • Visual and on-demand training: Learning management systems can cater to different learning styles. Some people need written-out instructions, while others require visual aid. A learning management system that features instructional videos can provide both. Mobile training software can also provide on-site and on-demand training for employees who need a refresher while on the job.
  • Elimination of learning and language barriers: Learning management systems are catered to learners who prefers immediacy, online interaction, and the ability to move at their own pace. While a learning management system won’t take the place of one-on-one training or hands-on training with live equipment, it does serve as a comprehensive supplement. Online or software-based training systems are sometimes able to cater to staff who speak different languages.

As ISSA gets ready to launch its own learning management system, this session can show you how implementing technology into your training program can increase its value and your bottom line.



Posted On October 22, 2018

Kelly Zimmerman

Managing Editor, CMM

Kelly Zimmerman is the managing editor of Cleaning & Maintenance Management. She has experience managing industry-specific content for print and digital formats. She holds a master of science in journalism from Northwestern University. Kelly can be reached at

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The 4-1-1 on ISSA Online Training
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