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Cleaning Management Institute

Custodial Technician Certification

The Custodial Technician Training and Certification Program was developed by CMI more than 20 years ago and has been helping cleaning operations adopt best practices ever since. The program, which is regularly updated and refined, is designed for frontline custodians and teaches basic and advanced skills in all areas of commercial building cleaning.

Supervisor Certification

CMI’s Custodial Supervisor Training and Certification course is divided into three sections, each of which covers a particular area of supervising and managing custodial and/or maintenance work.

Trainer Certification

CMI's Train the Trainer course is held six to eight times each year at locations across the country. The three-day course provides the tools and skills you'll need to implement a training program for your custodial team or to enhance your current program. The Train the Trainer program meets the training requirements set forth in both ISSA's Cleaning Industry Management Standard (CIMS) and Green Seal's GS-42.

Carpet Care Specialist

Learn the ins and outs of professional carpet care, including spotting and stain removal, daily care, interim maintenance techniques and deep cleaning using extraction.

Customer Service Training

This program is specifically focused on customer service in a custodial environment from handling complaints, difusing confrontations, taking ownership of tasks, getting along well with other members of the team and much more.

Floor Care Specialist

From daily maintenance to scrub and top coat to a full strip and refinish, CMI's basic and advanced floor care certification can help turn your staffs into floor care experts.

Sustainable Schools

This one-day course covers all aspects of cleaning and its relation to sustainability. Sustainable cleaning is a much broader and encompassing term that includes not only the products and processes, but long-term environmental, social and financial impacts related to the cleaning and maintenance of a facility or building.