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Management And Training

We provide actionable information on hiring, firing, establishing training programs, incentives pertaining to continued education, conducting employee performance reviews and quality control. Our sister company, the Cleaning Management Institute (CMI), offers a wide range of training and education products that can be found through The CMM Store.

ARTICLES

August 2014 Bidding & Estimating

Dreaming Your Way To Profit

Lessons shared in a book may prove valuable to contract businesses.

Everyone is looking for a magic bullet, and in many cases a magic number, that will allow them to get the job and turn a profit.


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July 2014 Let's Talk Shop

Giving And Taking Advice

Interaction between industry old-timers and newcomers benefits everyone.

Reaching back into your past can help you reach out to new employees who could benefit from your words of wisdom.


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CM e-News Daily

CMI's Train the Trainer at The Ohio State University

Each cleaning professional will leave this event with a CMI trainer certification to begin administering the CMI Custodial Technician Certification course.


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Online Exclusive

Improve Results With A Hands-off Approach

A little distance will let an owner see the big picture, test ideas.

Business owners need distance for perspective, and the best way to create that is by knowing how to delegate duties to employees.


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June 2014 Lets Talk Shop

Formulating The Request for Proposal

A five step development process to help ensure great cleaning service.

If you are a facility manager whose cleaning is outsourced, chances are at some point you will need to develop a Request for Proposal, or RFP, for competitive pricing on your cleaning services.


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June 2014 Contractor Success

Joining A Group Purchasing Organization

Pooling the purchasing power of service contract companies to create discounts.

Negotiated savings with vendors leaves building service contractors and businesses more time to focus on other tasks.


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June 2014 Anniversary

Now ... The Next 50 Years

Moving from trial and error to training and value.

'The publication provided what the industry was missing by gathering with the contractors, manufacturers and distributors and getting resources and information out to all of us.'


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Online Exclusive

Seven Steps To Hire 'A Players'

A motivated, energized staff is the key to company-wide success.

Sometimes, the best employees can be found in the strangest of places.


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Online Exclusive

Phrases To Increase Staff Engagement, part 2

Connecting with employees to boost morale and motivation.

Running a business is about reaching and motivating each employee so that they care about contributing to your organization’s ultimate success.


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Online Exclusive

Phrases To Increase Staff Engagement, part 1

Connecting with employees to boost morale and motivation.

A few well-chosen words can help nurture employee relationships and help engagement blossom.


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