SALINAS, CA — You're doing the dirty work, but don't forget that you're working with people who are distraught after a property loss or worse, John Betancourt, president, FRESHX Inc., told the The Californian for a story appearing in Wednesday's edition.
A broken water pipe may not be the Johnstown flood, but in the mind of the customer, it can be catastrophic; that's the point Betancourt made in the article in referring to dealing with property owners.
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