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Items Tagged with 'client'

ARTICLES

Contractor Success March 2017

When to Fire a Client

Four scenarios that may cause you to walk away

Firing a client shouldn’t be done in a moment of frustration. Long-term decisions should not be made under short-term stress.


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June 2016

Creating Effective Client Surveys

Get it right the first time to help boost your business

How can client surveys be used more effectively by BSCs than for the sole purpose of gathering “good-to-know” feedback? Here are a few pointers to help your business get the most out of them.


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May 2014 Raising Standards

Building On Quality

One cleaning industry principle that should be the cornerstone of your organization.

There is a reason why “Quality Systems” is the first principle listed in ISSA’s Cleaning Industry Management Standard (CIMS).


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