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Items Tagged with 'contractors'

ARTICLES

Let's Talk Shop April 2017

Bridging the Gap

Closing the distance between expectations and deliverables

It’s not surprising that gaps exist between client expectations and the deliverables of the cleaning service.


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February 2017 Contractor Success

From Complainer to Flag Waver

How to reassure your most difficult clients

In most cases, even a challenging customer can be turned into a flag waver—someone who really applauds your service— with a little time and care.


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November/December 2016 Sustainable Solutions

Working With Your Distributor

Utilize their expertise to enhance facility sustainability

Cleaning professionals are once more turning to jansan distributors for advice and direction on how to implement a sustainability program for the facilities they service.


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April 2016 Bidding & Estimating

Contract Clauses

Terms to help your profits

Contract terms, clauses, and specifications are legal documents that bind and outline the terms of agreement and service between a customer and service provider.


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November/December 2015 Bidding & Estimating

Where is the Big Money in Cleaning?

Services that warrant an extra fee

In the commercial cleaning and facilities management industries, higher-paying jobs may involve specialty services that require more training, higher risks, and a limited number of competitors.


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