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Items Tagged with 'evaluation'

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April 2013 Let's Talk Shop

Quality Is Expected And Should Be Inspected

To accurately evaluate quality, you must first establish a baseline and then measure cleaning outcomes against your starting point in an unbiased, repeatable manner.
Judy Gillies
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Many managers, supervisors and owners are unsure how to determine if their cleaners are meeting expectations and whether or not their customers’ demands are being fulfilled.


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