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Ron Segura

Ron Segura is president of Segura Associates. His company works with large organizations to streamline their cleaning and building operations as well as promote sustainability and healthier cleaning strategies. He can be reached at  www.seguraassociates.com.

ARTICLES

February 2017 Contractor Success

From Complainer to Flag Waver

How to reassure your most difficult clients

In most cases, even a challenging customer can be turned into a flag waver—someone who really applauds your service— with a little time and care.


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January 2017 Contractor Success

The Business Transition

Guarantee a successful sale of your company

Most successful and profitable business owners eventually reach the point where they believe it is in their best interest to step down.


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Buy-ins and Visions

It’s hard enough to ask cleaning professionals to make changes in their cleaning routines, procedures, and the products they use to perform their cleaning tasks.


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Face-to-Face Networking

Gaining new business the old-fashioned way

Networking is defined as interacting with other people to exchange information and develop contacts, especially to further one's career.


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