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Articles by Anthony Melchiorri Dave Mesko

May 2013 Contractor Success

Path To Guest Satisfaction

The quartet of guest satisfaction is the foundation for receiving rave reviews about your hotel, motel, inn or hostel.
Anthony Melchiorri Dave Mesko
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To meet evolving needs of the “connected customer,” hotels can build a strong online reputation by focusing on building the four pillars of guest satisfaction: image, cleanliness, safety and security.


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