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Articles by Dane Gregory

Customer appreciation

Dane Gregory
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Last month, I discussed employee appreciation. This month is a continuation of the appreciation approach with ways to show appreciation to our customers. Customers have a sense of which companies
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Treat employees well, they will stay

Dane Gregory
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The traditional method of employee retention is to offer more money, additional bonuses or other financial perks in hopes that employees will stay and you will have to do
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Proper Techniques For Profitability

Dane Gregory
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Many cleaning companies offer hard surface care to their customers. But, are you sure that you are maximizing efficiencies to keep profitability at as great a margin as possible? Looking
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Professional credential issued here

Dane Gregory
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Customers have many choices when it comes to cleaning and maintenance services. You market and advertise your numbers. You set a brand image with your marketing and advertising efforts.
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Clean & protect stone without a hitch

Dane Gregory
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Investigate stone surfaces and put cleaning headaches behind bars.
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Competitive Nature

Dane Gregory
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I know we never say anything negative about our competition, but that doesn''t mean we really love them, does it? We are, after all, trying to outmaneuver them in the
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Hiring the right people

Dane Gregory
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One of the five functions of managing a company is staffing. Many times, staffing is an afterthought in the management process. Nonetheless, a quality labor force is paramount to a
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The Power And Price Of Consistency

Dane Gregory
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One of the biggest challenges for growing service companies is the consistent delivery of services. Service delivery systems are notoriously inconsistent for any number of reasons, but mainly because most
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Street Smarts: The importance of exterior maintenance

Dane Gregory
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Stop dirt at the door by maintaining exterior areas.
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Management Functions: Part Two

Dane Gregory
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After the planning protocols are produced and documented, the directing, staffing, organizing, and controlling parts are adjusted to fit the procedures into the design for profit for the building that
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