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Articles by Dane Gregory

Customer appreciation

Last month, I discussed employee appreciation. This month is a continuation of the appreciation approach with ways to show appreciation to our customers. Customers have a sense of which companies
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Treat employees well, they will stay

The traditional method of employee retention is to offer more money, additional bonuses or other financial perks in hopes that employees will stay and you will have to do
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Proper Techniques For Profitability

Many cleaning companies offer hard surface care to their customers. But, are you sure that you are maximizing efficiencies to keep profitability at as great a margin as possible? Looking
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Professional credential issued here

Customers have many choices when it comes to cleaning and maintenance services. You market and advertise your numbers. You set a brand image with your marketing and advertising efforts.
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Clean & protect stone without a hitch

Investigate stone surfaces and put cleaning headaches behind bars.
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Competitive Nature

I know we never say anything negative about our competition, but that doesn''t mean we really love them, does it? We are, after all, trying to outmaneuver them in the
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Hiring the right people

One of the five functions of managing a company is staffing. Many times, staffing is an afterthought in the management process. Nonetheless, a quality labor force is paramount to a
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The Power And Price Of Consistency

One of the biggest challenges for growing service companies is the consistent delivery of services. Service delivery systems are notoriously inconsistent for any number of reasons, but mainly because most
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Street Smarts: The importance of exterior maintenance

Stop dirt at the door by maintaining exterior areas.
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Management Functions: Part Two

After the planning protocols are produced and documented, the directing, staffing, organizing, and controlling parts are adjusted to fit the procedures into the design for profit for the building that
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