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Articles by Dane Gregory

Networking Yourself

In today''s cleaning marketplace, it has never been more accurate that who you know matters more than what you know. How many of our companies actually seek out other professionals
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Knowing What You Are Selling

Product knowledge is paramount in the service industry. However, knowledge of customer needs should also be completely understood to accomplish closing the targeted prospect. Oftentimes, our selling process places priority
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Four Maintenance Stages

Most people do not give maintenance a thought, while maintenance professionals think of nothing else but maintenance. These facts are part of our frustration with selling maintenance programs. Top Of
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The Next Level

Recently, during a training session with custodial technicians, I was astounded at the lack of understanding by the students on how businesses work. They could not comprehend that the business
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