Jim Peduto, a well-respected orator, consultant and strategist, is regarded as a visionary leader in the commercial cleaning industry. A Certified Building Service Exuctive (CBSE), he works with in-house operations and contract cleaners to improve operations and deliver measurable performance gains. Peduto is the president of Matrix Integrated Facility Management LLC, a company he founded in 1996, and the chief executive officer (CEO) of Shellville Facility Services, a division of Matrix. In 2000, Peduto became a co-founder of the American Institute for Cleaning Sciences (AICS), an independent, third-party evaluation and accreditation organization. AICS is the registrar for ISSA's Cleaning Industry Management Standard (CIMS) certification program. Visit www.ISSA.com/CIMS for more information about how CIMS can help you motivate employees, increase efficiencies and ensure consistent outcomes while promoting safety and wellbeing.
Training is often placed on the back burner because organizations are consumed by the day-to-day tasks and the pressure to do more with less. As a result, they feel there is not enough time to dedicate to training and development programs.
While most firms in our industry have always faced competitive markets, the downward pressure on prices seems to be accelerating and, for many, is becoming a way of life.
Whatever strategy an entity decides to take will have a long-term impact on the business, either greatly affecting costs, productivity or both.
Some cleaning organizations may see the value in using ATP-based monitoring systems to detect and measure ATP on surfaces as a method of ensuring facilities are being cleaned properly.