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Articles by Dave Frank

Defining Excellence

You may feel like you have in-depth knowledge and understanding of your cleaning organization, including such aspects as staffing and performance, cleanliness levels and quality of service. But, can you
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Ahead Of The Class

Sustainability is no stranger to the University of Maryland (UMD). It is engrained in the university''s campus, culture, curriculum and community. UMD''s promise is to take responsibility for future generations
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How to write an environmental policy

Quality cleaning and maintenance services are safe, healthy and sustainable. They should positively impact the built environment. Thus, the Cleaning Industry Management Standard (CIMS) includes health, safety, and environmental stewardship
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A standard for growth

When Jim and Gail Sutton started their cleaning business in 1996, they envisioned it growing into the thriving organization it is today. For the past 12 years, Better Business Cleaning
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The Three Vs: Part Two

Last month, "Raising Standards" outlined the significance in understanding the power of "the three Vs" to justify staffing numbers and cleaning frequencies and improve the way people view cleaning operations
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