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Articles by Allen Rathey

April 2014 Facility Focus

Optimizing Performance, Productivity And People

How best practices, employee training and new technologies drive results in the Duke University Health System.

The environmental services group has adopted best practices in information access, cross-training, clean technology and human resources to optimize performance.

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CMM Online Exclusive

Cleaning For Appearance Is The Problem

A treatise against the superficial nature of perceived cleanliness.

Our society’s love affair with cleaning based primarily on “surface” or “superficial” aspects might lead to short-term, unhappy and even “cheap” relationships between cleaners and customers.

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CMM Online Exclusive

A Manifesto For Cleaning Industry Wisdom

It is time to stop putting the proverbial cart before the horse if we are to consistently achieve healthy cleaning outcomes.

Why is it that we focus on cleaning for appearance — how things look and smell — and then complain that our industry and profession gets no respect?

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January 2013 Cover Story

A True Gauge Of Efficacious Cleaning

Soil removal over time is a cleaning performance indicator that examines actual soil removal in a given period to realistically define productivity.

Since labor is the number one investment we make in cleaning, we ought to know what we are accomplishing during that time. After all, time is money, and labor is the real currency of cleaning.

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